Sr Facilities Manager

Senior Manager Real Estate & Facilities (India)

Role Summary

The Senior Manager Real Estate & Facilities is responsible for leading workplace operations across India ensuring a safe productive and world-class employee experience with 99.9% operational uptime. The role oversees facilities engineering food & beverage events travel vendor management budgets compliance and workplace strategy while building and developing a high-performing team.

Reporting Structure

Senior Manager Real Estate & Facilities (P7)

Function

Global Real Estate & Facilities

Reports To

Director India Real Estate & Facilities

Location

India (Noida HQ multi-site responsibility)

Team

IFM E&M F&B Events Travel Vendor Teams

Key Partners

Business Admins HR IT Security Finance Legal

Key Performance Indicators

• Employee & customer experience
• 99.9% facilities and service uptime
• Budget adherence and cost optimization
• Team engagement retention and capability development
• Food & Beverage quality and satisfaction
• Vendor performance and SLA compliance
• Safety EHS and statutory compliance

Leadership & Team Development

• Build lead mentor and develop high-performing multi-disciplinary teams.
• Drive training succession planning cross-skilling and talent development.
• Establish performance goals coaching programs and recognition mechanisms.
• Foster a customer-centric safety-first and continuous improvement culture.

Facilities Operations

• Lead day-to-day facilities operations workplace services housekeeping pantry transport visitor management wellness and employee experience programs.
• Drive ESG initiatives emergency preparedness and operational readiness across sites.
• Support workplace transitions office expansions and new site mobilization.

Food & Beverage Programs

• Own cafeteria pantry beverage and hospitality programs.
• Drive food quality menu innovation hygiene food safety and employee satisfaction.
• Manage catering partners contracts subsidies budgets and service standards.
• Support executive dining client hospitality and event catering.

Events Hospitality & Travel

• Lead onsite and offsite events leadership meetings conferences celebrations and employee engagement programs.
• Deliver premium workplace hospitality VIP management reception and client experiences.
• Manage corporate travel visas relocations travel partners compliance and cost optimization.
• Govern events and travel vendors through defined SLAs and performance reviews.

Vendor Management & SLA Governance

• Manage strategic vendor relationships across facilities transport F&B travel events and technical services.
• Develop scorecards KPIs SLAs review forums escalation processes and contingency plans.
• Drive service excellence compliance risk mitigation and cost efficiencies.

Engineering & Maintenance

• Lead preventive and predictive maintenance programs for all building systems and critical infrastructure.
• Oversee MEP HVAC power systems UPS DG sets BMS and datacenter support.
• Ensure asset reliability statutory compliance operational uptime and CAPEX planning.
• Manage maintenance budgets audits inspections and asset lifecycle programs.

Real Estate & Strategic Leadership

• Lead workplace and real estate strategy occupancy planning and portfolio optimization.
• Support lease negotiations site acquisitions fit-outs expansions relocations and consolidations.
• Own AOP CAPEX/OPEX planning budgeting and financial governance.
• Drive ESG sustainability compliance business continuity and automation initiatives.
• Partner with senior leadership to align workplace strategy with business growth.

Qualifications & Experience

• Bachelors degree in engineering Facilities Management Hospitality Business or related field; MBA preferred.
• Minimum 18 experience leading Real Estate & Facilities operations across multiple locations.
• Strong expertise in team leadership workplace operations F&B hospitality events travel vendor management and financial governance.
• Proven ability to manage large teams complex stakeholder environments contracts budgets and service delivery organizations.
• Excellent leadership communication negotiation and people-development skills.