Sr. Executive-Site lead

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Job Description Site Facility Executive / Sr. Executive (Front Office & Facilities)

Role Overview

We are looking for a dynamic and proactive Facility Executive/Sr. Executive to manage end-to-end site operations including front office management soft services and client coordination. The ideal candidate should have strong operational control excellent interpersonal skills and the ability to ensure seamless workplace experience.

Key Responsibilities

1. Front Office & Workplace Experience

Manage front office operations ensuring a professional welcoming and seamless visitor experience

Supervise reception helpdesk and guest management activities

Ensure adherence to visitor protocols access management and escalation handling

Act as the first point of contact for employees and visitors

2. Soft Services & Housekeeping Management

Oversee housekeeping operations hygiene standards and cleaning schedules

Ensure restrooms cafeteria meeting rooms and common areas are maintained to high standards

Monitor manpower deployment attendance grooming and productivity

Drive continuous improvement in service quality and cost optimization

3. Vendor & Contract Management

Manage housekeeping pantry and front office vendors

Review vendor performance through SLAs/KPIs and ensure compliance

Support cost-saving initiatives through vendor negotiations and process efficiency

Ensure timely billing verification and documentation

4. Client & Stakeholder Management

Act as a key interface between client and operations team

Build strong working relationships and ensure high client satisfaction

Participate in review meetings audits and feedback sessions

Address queries complaints and escalations in a timely and professional manner

5. Administration & Compliance

Ensure compliance with company policies safety and audit requirements

Maintain records MIS reports and documentation for audits

Support facility audits inspections and compliance checks

Ensure adherence to EHS and statutory requirements

6. Pantry & Consumables Management

Monitor pantry operations and consumable usage

Control inventory minimize wastage and ensure cost efficiency

Maintain hygiene and service standards in cafeteria/pantry areas

7. Continuous Improvement & Cost Optimization

Identify opportunities to enhance efficiency and reduce operational costs

Implement process improvements and standardization

Support initiatives for sustainability and workplace experience enhancement

Required Skills & Competencies

Strong communication and interpersonal skills

Excellent client handling and stakeholder management

Problem-solving attitude with quick decision-making ability

Strong operational and team management skills

Good knowledge of facility operations housekeeping standards

Proficiency in MS Office and reporting

Candidate should be confident

Experience & Qualification

Graduate in any discipline (Hospitality/Facilities Management preferred)

37 years of experience in facility management / corporate site operations

Experience in managing front office soft services in corporate offices

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.