Sr Engineering Manager (Campaigns Inbound)

About MoEngage

MoEngage is an Agentic customer engagement platform trusted by 1350 global brands including Coca-Cola Flipkart Starbucks Citibank Dominos T-Mobile and OYO. We power personalized experiences for 2 billion users monthly across 60 countries delivering over 2 trillion messages annually. Founded in 2014 to solve repetitive customer engagement challenges weve evolved into a full-stack solution that unifies data AI and engagement across 16 channels.

At the core of our platform is Merlin AI - our purpose-built Agentic AI for marketing teams. Merlin enables marketers with a suite of specialized native and custom agents to build segments campaigns discover insights and automate marketing workflows. With our recent acquisition of Aampe brands can now create a decisioning agent per user to bring true 1:1 personalization at scale.

For over a decade MoEngage has helped brands in 60 countries create standout digital experiences for more than a billion customers every month. Backed by leading investors including Goldman Sachs Asset Management B Capital Steadview Capital ChrysCapital Multiples Eight Roads F-Prime and Matrix Partners weve grown to 800 employees across 15 global offices recently closing a $280M Series F round.

Were also proud to be recognized as a 2026 Gartner Magic Quadrant Visionary for Personalization Engines a Strong Performer in The Forrester Wave for Cross-Channel Marketing Hubs and the only vendor named a Customers Choice in the 2026 Gartner Peer Insights Voice of the Customer for Email Marketing.

About the Team:

The campaigns team is the engine behind 4 billion daily notifications - spanning Push SMS WhatsApp Email InApps and beyond - and we build every piece of it in-house.

Youll own end-to-end feature development architecting high-performance resilient infrastructure that powers personalized context-aware engagement at a scale most engineers never get close to.

Our Stats and Automation platforms process billions of real-time campaign events driving intelligent targeting and workflow automation that directly impacts client retention and lifetime value - today not someday.

If building dependable large-scale systems that millions of users experience in real-time sounds like your kind of challenge this is where you belong.

About the Role:

Reporting to the Senior Director of Engineering for Campaigns the Senior Engineering Manager will lead the Campaigns Inbound teams based in Bangalore and serve as a key leader within MoEngages Campaigns ecosystem.

In this role you will manage a team of 20 software engineers across two pods responsible for designing developing and maintaining the following Inbound product modules:

• InApp Messaging

• On-Site Messaging (OSM)

• Cards

• Personalization

These modules span highly scalable and reliable backend APIs as well as frontend campaign editor interfaces. You will partner closely with Product SRE UX Data and Platform teams to drive new feature development and continuous engineering improvements.

Beyond technical delivery you will play a pivotal role in attracting top engineering talent developing your team and sustaining high performance ensuring that Campaigns Inbound remains a world-class engineering organization.

Requirements:

Education & Experience

• Bachelors or Masters degree in Computer Science Engineering or a related field

• 12 years of overall software engineering experience with 5 years in engineering management or technical leadership

Leadership & Communication

• Demonstrated ability to lead mentor and grow high-performing engineering teams across multiple pods or workstreams

• Strong executive presence with the ability to communicate technical strategy trade-offs and progress clearly to senior leadership and non-technical stakeholders

• Proven experience in hiring onboarding and retaining top engineering talent

Cross-Functional Collaboration

• Strong track record of collaborating effectively across Product DevOps QA UX and Platform teams

• Experience partnering with product managers on roadmap development prioritization and sprint planning

Technical Depth

• Solid hands-on background in Java and/or Python including relevant frameworks and ecosystem tools

• Strong proficiency in both SQL and NoSQL databases (e.g. PostgreSQL MySQL MongoDB)

• Experience designing and operating large-scale distributed systems and infrastructure

• Hands-on experience with at least one major cloud platform GCP AWS or Azure

• Ability to meaningfully review and provide guidance on frontend engineering work

Engineering Excellence

• Proven track record of driving engineering best practices including code quality system reliability and performance at scale

• Familiarity with and ability to champion Secure Development Lifecycle (SDL) practices and security best practices across the team

AtMoEngage we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate we create the most value for our clients our employees and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.

Employment atMoEngageis based solely on professional competence skills and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender ethnicity abilities age identity orientation or expression marital status (including pregnancy) religion and beliefs or any other status protected by law.

It is our policy to comply with all applicable national state and local laws related to non-discrimination and equal opportunity.MoEngageis truly a place where everyone can bring their passions authentic selves and talents to work collaborating to drive progress and solve meaningful challenges.

Why Join Us!
At MoEngage we are passionate about our team and technology - see below to know more about us.


Scale @MoEngage
We handle more than a billion messages every day. Rest assured you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.