Sr. Engagement Manager, AWS Professional Services India
Job Location:
Monthly Salary:
Posted on:
24 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
AWS Global Services includes experts from across AWS who help our customers design build operate and secure their cloud environments. Customers innovate with AWS Professional Services upskill with AWS Training and Certification optimize with AWS Support and Managed Services and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners AWS Sovereign Cloud AWS International Product and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
We are looking for a Senior Engagement Manager to lead and deliver complex multi-workstream cloud transformation programs for AWS Professional Services (ProServe) this role you will own the end-to-end delivery lifecycle of large and complex customer engagements shaping cloud strategies driving business outcomes and acting as a trusted advisor to senior customer stakeholders.
The ideal candidate is an experienced program leader with deep IT consulting expertise a proven track record in delivering complex technical programs across enterprise customers and the ability to navigate ambiguity with limited guidance. You thrive in a fast-paced growth environment insist on incredibly high standards and are passionate about mentoring others and scaling delivery best practices across teams.
You will lead matrixed teams of AWS consultants partners and customer resources across multiple workstreams simultaneously. You are expected to drive delivery excellence maximize engagement value manage risks proactively and serve as a force multiplier for your peers and the broader organization. You will actively contribute to pre-sales build deep customer trust and leverage AI/GenAI to drive delivery innovation.
In this capacity you will be based in India and are expected to travel occasionally (30-40%). You will report into the India ProServe Engagement Management Delivery Practice Manager.
Key job responsibilities
Own and lead end-to-end delivery of complex multi-workstream cloud transformation programs ensuring business outcomes are achieved within schedule scope and financial constraints.
Shape and validate cloud delivery strategies for complex engagements applying frameworks such as the Cloud Adoption Framework (CAF) Well-Architected Framework (WAF) and Engagement Delivery Framework (EDF).
Serve as a strategic advisor to senior customer stakeholders leading steering committees driving alignment and building deep trusted relationships.
Proactively identify manage and escalate risks and issues; develop and execute mitigation plans; redirect distressed programs to delight customers.
Maximize engagement value by negotiating conditions of acceptance managing scope changes and amending contractual terms within project constraints.
Drive delivery excellence across engagements by defining and sharing EM best practices creating reusable mechanisms and establishing operational excellence.
Actively mentor and develop team members; perform Technical Promotion Assessments (TPAs) and coach Engagement Managers to raise the bar.
Participate in pre-sales activities contributing to proposals scoping and business development for complex services engagements.
Leverage Agentic AI and GenAI to optimize delivery processes improve team productivity and drive innovative customer outcomes.
Collaborate with cross-functional AWS teams including Delivery Consultants Account Executives Cloud Architects and Partner teams to solution and deliver cloud programs.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
- 7 years of leading multiple Agile teams (like Scrum Masters Product Owners) concurrently or at scale experience
- 7 years of leading and delivering enterprise-level IT engagements experience
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS PaaS SaaS)
- Experience with Agile and project management toolsets like Jira Rally VersionOne or Taiga
- Bachelors degree or equivalent or 7 years of project/program management experience
- Experience working with and presenting to C-level executives IT and lines of businesses across organizations or equivalent
- PMP Prince2 PgMP SAFe or SCRUM/Agile certification
- 9 years of working with Data & AI related technologies including but not limited to AI/ML GenAI Analytics Database and/or Storage experience
- AWS certification such as AWS Solutions Architect or a similar cloud certification
- Partner delivery experience enabling and managing delivery through third-party partners
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are looking for a Senior Engagement Manager to lead and deliver complex multi-workstream cloud transformation programs for AWS Professional Services (ProServe) this role you will own the end-to-end delivery lifecycle of large and complex customer engagements shaping cloud strategies driving business outcomes and acting as a trusted advisor to senior customer stakeholders.
The ideal candidate is an experienced program leader with deep IT consulting expertise a proven track record in delivering complex technical programs across enterprise customers and the ability to navigate ambiguity with limited guidance. You thrive in a fast-paced growth environment insist on incredibly high standards and are passionate about mentoring others and scaling delivery best practices across teams.
You will lead matrixed teams of AWS consultants partners and customer resources across multiple workstreams simultaneously. You are expected to drive delivery excellence maximize engagement value manage risks proactively and serve as a force multiplier for your peers and the broader organization. You will actively contribute to pre-sales build deep customer trust and leverage AI/GenAI to drive delivery innovation.
In this capacity you will be based in India and are expected to travel occasionally (30-40%). You will report into the India ProServe Engagement Management Delivery Practice Manager.
Key job responsibilities
Own and lead end-to-end delivery of complex multi-workstream cloud transformation programs ensuring business outcomes are achieved within schedule scope and financial constraints.
Shape and validate cloud delivery strategies for complex engagements applying frameworks such as the Cloud Adoption Framework (CAF) Well-Architected Framework (WAF) and Engagement Delivery Framework (EDF).
Serve as a strategic advisor to senior customer stakeholders leading steering committees driving alignment and building deep trusted relationships.
Proactively identify manage and escalate risks and issues; develop and execute mitigation plans; redirect distressed programs to delight customers.
Maximize engagement value by negotiating conditions of acceptance managing scope changes and amending contractual terms within project constraints.
Drive delivery excellence across engagements by defining and sharing EM best practices creating reusable mechanisms and establishing operational excellence.
Actively mentor and develop team members; perform Technical Promotion Assessments (TPAs) and coach Engagement Managers to raise the bar.
Participate in pre-sales activities contributing to proposals scoping and business development for complex services engagements.
Leverage Agentic AI and GenAI to optimize delivery processes improve team productivity and drive innovative customer outcomes.
Collaborate with cross-functional AWS teams including Delivery Consultants Account Executives Cloud Architects and Partner teams to solution and deliver cloud programs.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
- 7 years of leading multiple Agile teams (like Scrum Masters Product Owners) concurrently or at scale experience
- 7 years of leading and delivering enterprise-level IT engagements experience
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS PaaS SaaS)
- Experience with Agile and project management toolsets like Jira Rally VersionOne or Taiga
- Bachelors degree or equivalent or 7 years of project/program management experience
- Experience working with and presenting to C-level executives IT and lines of businesses across organizations or equivalent
- PMP Prince2 PgMP SAFe or SCRUM/Agile certification
- 9 years of working with Data & AI related technologies including but not limited to AI/ML GenAI Analytics Database and/or Storage experience
- AWS certification such as AWS Solutions Architect or a similar cloud certification
- Partner delivery experience enabling and managing delivery through third-party partners
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
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