Sr. AI ML Engineer – OpenAI Expert
Job Summary
We are looking for a highly skilled Sr. AI / ML Engineer with deep OpenAI expertise to lead the design development and deployment of enterprise-grade AI solutions for Zensars global client portfolio. This is a senior individual contributor role requiring hands-on mastery of OpenAIs full platform stack including GPT-4o o-series reasoning models Assistants API Function Calling and Fine-Tuning combined with strong ML engineering fundamentals. The ideal candidate will architect scalable agentic AI systems RAG pipelines and multi-model workflows that deliver measurable business impact across Zensars Data Engineering & Analytics service line.
Responsibilities
Lead end-to-end design and delivery of OpenAI-powered solutions: agentic RAG systems enterprise chatbots and AI-driven automation workflows.
Architect and implement multi-agent pipelines using OpenAI Agents SDK LangGraph and LangChain with robust tool-use and memory management.
Leverage the full OpenAI API surface GPT-4o o1/o3-mini Assistants API Batch API Structured Outputs and Vision for diverse client use cases.
Design and execute fine-tuning strategies for OpenAI models on domain-specific datasets; evaluate using the OpenAI Evals framework.
Build high-performance semantic search and retrieval layers using OpenAI Embeddings integrated with vector databases (Pinecone pgvector Azure AI Search).
Develop scalable ML pipelines using Python PyTorch and scikit-learn to complement and extend OpenAI model capabilities.
Drive prompt engineering excellence system prompt design chain-of-thought reasoning few-shot learning and token optimization strategies.
Mentor junior engineers and establish AI engineering best practices coding standards and reusable accelerators within Zensars platform.
Collaborate with Zensars delivery managers and client stakeholders to translate business requirements into robust AI architectures.
Monitor model performance cost efficiency and safety in production; implement guardrails aligned with OpenAIs usage policies.
Qualifications
8 years of overall experience in AI / ML engineering with at least 3 years of hands-on OpenAI platform expertise.
Expert-level proficiency with OpenAI APIs: Chat Completions Assistants API Function Calling Structured Outputs Embeddings and Fine-Tuning.
Deep experience building production-grade agentic RAG systems conversational AI and multi-agent orchestration pipelines.
Strong Python engineering skills; experience with async programming API design and scalable backend systems.
Hands-on experience with LLM orchestration frameworks: LangChain LangGraph LlamaIndex and OpenAI Agents SDK.
Proficiency in ML frameworks PyTorch TensorFlow scikit-learn for model development complementary to LLM workflows.
Experience with OpenAI Evals and systematic approaches to model benchmarking red-teaming and quality assurance.
Solid understanding of NLP fundamentals: tokenization embeddings semantic similarity named entity recognition and summarization.
Strong system design skills: ability to architect distributed fault-tolerant AI systems for enterprise scale.
Excellent communication skills; capable of presenting AI solutions and trade-offs to both technical and executive audiences.
Hands-on experience with Azure OpenAI Service including managed deployments content filtering and private networking.
Familiarity with open-source LLMs (LLaMA 3 Mistral Phi-3) and ability to benchmark against GPT-4o for cost-performance trade-offs.
Experience with MLOps tooling MLflow Weights & Biases CI/CD for ML and best practices for production AI observability.
Knowledge of responsible AI principles: bias detection explainability hallucination mitigation and content safety frameworks.
Prior exposure to Zensars platform Snowflake dbt or Informatica IICS in a data engineering context.
Contributions to open-source AI projects or published technical writing on OpenAI / LLM topics.
Bachelors or Masters degree in Computer Science AI Machine Learning or equivalent practical experience.
Required Experience:
Senior IC
About Company
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better f ... View more