Specialist Trainer – Learning & Development
Job Summary
Role Overview
The Specialist Trainer Learning & Development is an individual contributor role focused on designing delivering and managing end-to-end learning interventions that enable business performance and employee capability building. The role works closely with business stakeholders and subject matter experts to identify learning needs deliver high-impact training programs and ensure effective training operations and measurement.
This role is hands-on execution-oriented and ideal for someone passionate about facilitation learner engagement and operational excellence in L&D.
Key Responsibilities
End-to-End Training Management
- Execute the complete training lifecycle including:
- Training Need Identification (TNI) in partnership with business stakeholders.
- Preparation and management of the annual and quarterly training calendar.
- Coordination with subject matter experts and external partners for content inputs.
- Seamless operational execution of classroom virtual and blended programs.
- Post-training evaluation reporting and effectiveness analysis.
- Maintain accurate training records MIS reports and dashboards to track participation feedback and outcomes.
Training Design & Delivery
- Design customize and deliver engaging training programs (process functional behavioral and capability-based) aligned to identified needs.
- Facilitate instructor-led and virtual training sessions with high learner engagement.
- Adapt content and delivery styles to suit different audiences and learning objectives.
- Continuously improve training materials using feedback data and best practices.
Stakeholder Partnership
- Act as a trusted training partner to business teams by understanding their capability requirements and recommending appropriate learning solutions.
- Serve as the Point of Contact (POC) for:
- New Employee Orientation / Induction programs.
- Coordinate with internal teams and global colleagues on learning initiatives and shared projects.
Digital & Blended Learning Enablement
- Support and execute technology-enabled learning solutions including digital blended and virtual formats.
- Use learning tools and platforms (e.g. Teams SharePoint LMS) to enhance learner experience and accessibility.
- Explore and apply innovative learning formats and facilitation techniques.
Vendor & Program Support
- Support sourcing coordination and evaluation of external trainers and learning partners where required.
- Assist in vendor engagement trainer onboarding and program logistics.
- Track and monitor training-related costs and utilization as part of overall training operations (no budget ownership).
Functional Onboarding
- Co-ordinate and organize functional training sessions where applicable with high learner engagement and adaptability to diverse audiences.
- Track completion of mandatory and functional onboarding courses maintain accurate onboarding records and provide dashboards/reports to stakeholders.
- Partner with business teams and subject matter experts to identify onboarding needs and integrate functional learning into the broader training calendar.
- Gather feedback from participants and managers to refine onboarding content delivery formats and learner experience.
Key Competencies & Skills
Behavioral & Functional Competencies
- Impactful Communication: Ability to confidently facilitate sessions and engage diverse learner groups.
- Facilitation Excellence: Skilled in presenting storytelling learner engagement and handling group dynamics.
- Stakeholder Collaboration: Ability to work closely with business teams as a learning partner.
- Planning & Organization: Strong ability to manage multiple programs timelines and training logistics.
- Decisiveness: Ability to make timely execution-level decisions related to content delivery and scheduling.
- Adaptability: Comfortable handling changing priorities and ad-hoc training needs.
- Growth Mindset: Passion for continuous learning self-development and improving training outcomes.
Qualifications :
Qualifications & Experience
Required / Preferred
- Post-graduate qualification in HR Psychology Education or a related field (preferred not mandatory).
- 7-9 years of experience in Training delivery and Learning & Development.
- Hands-on experience delivering:
- Process functional or behavioral training programs.
- Virtual and classroom-based sessions.
- Strong presentation and facilitation skills with the ability to engage large audiences.
- Working knowledge of training effectiveness frameworks and evaluation methods.
- Good project management skills with a proactive and execution-focused mindset.
- Hands-on experience with:
- MS Office tools (PowerPoint Excel Teams).
- Collaboration platforms like SharePoint.
- Rapid content creation
Additional Information Whats In It for You
- A meaningful hands-on role that allows you to directly impact learning and capability building.
- Opportunity to work closely with diverse business and global teams.
- Exposure to innovative learning practices tools and delivery formats.
- A strong learning culture that supports continuous growth.
- An inclusive warm and collaborative work environment.
- Flexibility to define a hybrid work structure between home and office.
Additional Information :
WHAT DO WE HAVE FOR YOU
- A career transforming role that can step up your game
- A true immersion into leadership space true head heart & hand approach
- Diverse yet cohesively working global teams to learn from
- A true sense of purpose in what you do
- A learning culture where we learn each day
- A place where you can truly belong we are inclusive & warm
- Opportunity to work on HR initiatives and employee development programs.
- A supportive environment fostering learning and career growth.
Remote Work :
No
Employment Type :
Full-time
About Company
METRO is a leading international wholesale company with food and non-food assortments that specialises in serving the needs of hotels, restaurants and caterers (HoReCa) as well as independent traders. Around the world, METRO has 15 million customers who can choose whether to shop in o ... View more