Specialist Presales | Redhat

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Job Description:

Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart

Job Summary

We are looking for a Red Hat Pre-Sales Engineer / Product Technical Specialist to support our distribution business across the Red Hat portfolio with strong emphasis on Red Hat OpenShift and OpenShift Virtualization.
The role involves close engagement with partners and customers technical pre-sales support solution positioning enablement and participation in partner/customer-focused initiatives.

Key Responsibilities

Pre-Sales & Technical Support

• Provide technical pre-sales support for the Red Hat portfolio including OpenShift OpenShift Virtualization RHEL and related technologies.
• Work closely with sales teams to understand customer requirements and map them to Red Hat solutions.
• Deliver technical presentations demos and solution walkthroughs to partners and customers.
• Assist partners in solution design sizing and architecture discussions.
  

Partner & Customer Engagement

• Participate in Distribution Managed Partner Round Tables Partner Round Tables and Customer Round Tables.
• Act as a technical point of contact for partner queries POCs and technical validations.
• Support partners during customer meetings workshops and proposal discussions.
  

Training & Enablement

• Conduct partner enablement sessions technical trainings and onboarding programs on Red Hat technologies.
• Help onboard new partners by explaining Red Hat offerings use cases and best practices.
• Create and maintain basic technical documentation presentations and demo materials.
  

Internal Collaboration

• Work closely with Red Hat vendor teams internal sales and technical stakeholders.
• Stay updated with new Red Hat releases features and positioning.
• Provide feedback from partners and customers to internal teams for continuous improvement.
  

Required Skills & Qualifications

• 13 years of experience in Pre-Sales Technical Support or Product Specialist roles.
• Good working knowledge of:
  • Red Hat OpenShift
  • OpenShift Virtualization
  • Linux fundamentals (RHEL preferred)
  • Containers Kubernetes basics and virtualization concepts
• Strong presentation and communication skills.
• Ability to explain technical concepts to non-technical audiences.
• Willingness to travel locally for partner and customer engagements
  

Good to Have

• Exposure to Red Hat certifications (RHCSA / OpenShift-related certifications).
• Experience working in a Distributor System Integrator or Partner ecosystem.
• Hands-on exposure to POCs demos or lab environments.