Solution Architect

Job Description:

Qualtrics Solution Architect

We are seeking an experienced Solution Architect to design and deliver enterprise-grade cloud solutions with deep expertise in AWS Qualtrics and enterprise experience platforms. This role combines technical architecture hands-on development and direct client engagement to build scalable secure integration solutions across banking telecom automotive healthcare and aviation sectors. The ideal candidate will drive end-to-end solutioning from requirements gathering through implementation and serve as a trusted advisor to global clients on platform customization data flow automation and cloud-native transformation.

Qualtrics Solution Architect We are seeking an experienced Solution Architect with 15 years of experience to design and deliver enterprise-grade cloud solutions with deep expertise in Qualtrics AWS and enterprise experience platforms. This role combines technical architecture hands-on development and direct client engagement to build scalable secure integration solutions across banking telecom automotive healthcare and aviation sectors. The ideal candidate will drive end-to-end solutioning from requirements gathering through implementation and serve as a trusted advisor to global clients on platform customization data flow automation and cloud-native transformation. Key Responsibilities a. Discovery Requirements Ownership Support pre-sales activities including proposal development solution architecture scoping effort estimation and client presentations Partner with business stakeholders to capture requirements and deliver technical solutions that prioritize performance security and scalability. Document requirements decisions and trade-offs clearly to ensure alignment across client and delivery teams. b. Design End-to-End Solution Design Architect end-to-end cloud-native solutions using AWS services (Lambda API Gateway DynamoDB S3) and integrate with platforms such as Qualtrics CRM and enterprise data warehouses Develop complete solution architectures covering applications integrations data flow infrastructure and APIs. Lead the design and architecture of Qualtrics XM solutions (CX EX PX Brand Experience) Has exposure to all new AI functionalities and is aware of Qualtrics AI features Conduct code reviews and guide teams on best practices and cloud-native patterns Build integration solutions connecting survey platforms with CRM systems ticketing tools SMS/messaging gateways data warehouses and kiosk systems Support integration with BI tools (e.g. Tableau Power BI) (Would be a bonus) c. Strategy Business Alignment & Client Advisory Ensure solutions directly support client business goals deliver immediate value and remain scalable for future needs. Act as a trusted advisor simplifying technical concepts guiding client decisions and driving best practices. Present insights and solution designs to leadership d. Program Governance Standards & Compliance Manage full project lifecycle: scoping solutioning design implementation and client enablement Enforce design standards best practices and compliance requirements across client engagements. Maintain consistency and quality in solution delivery across multiple projects. e. Scale Scalability & Future Readiness Build reusable and scalable solution frameworks to improve efficiency across client engagements. Design architectures that adapt to evolving client needs and technology updates. Lead development of serverless applications using Python and React Required Skills & Experience: Proven experience as a Solution Architect in consulting or client-facing roles. Platforms: Qualtrics certification is a must. Hands-on expertise with Qualtrics CX/EX platforms (survey design dashboards workflows). Strong knowledge of API integrations enterprise architecture and cloud platforms (Azure AWS GCP). Has worked on AI / ML technologies also is exposed to Qualtrics AI features Technical know-how o Languages: Python SQL o Frontend: React Angular jQuery HTML/CSS o DevOps: Jenkins Docker Git Excellent communication presentation and stakeholder management skills. Ability to balance technical depth with business advisory.

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