Software QA Engineer (Professional Services Automation)

Job Summary

We are hiring a QA Engineer (6 Years)with strong expertise in Professional Services Automation (PSA) applications including manual testing automation and API validation. The role requires leveraging AI-assisted testing toolsto enhance test coverage speed and quality. You will collaborate closely with Product and Engineering teams to ensure high-quality reliable releasesthrough robust test design automation frameworks and data-driven quality practices.

Job Responsibilities

• Manual Testing

  • Analyze requirements and create test plans scenarios and test cases
  • Execute functional regression smoke sanity exploratory UI cross-browser and mobile testing
  • Perform end-to-end validationof workflows and edge cases

• API Testing

  • Perform REST API testingusing Postman/Swagger
  • Validate payloads headers status codes authentication and error handling
  • Build and maintain API automation test suites

• Automation Testing

  • Design and maintain UI & API automation scripts
  • Develop frameworks using Selenium / Playwright / Opkey
  • Integrate tests into CI/CD pipelines
  • Track and improve automation coverage and stability

• AI-Assisted QA

  • Use AI tools (ChatGPT/Copilot) to generate test cases data and edge scenarios
  • Assist in automation scripting and optimization
  • Analyze logs accelerate root cause analysis and improve efficiency
  • Ensure responsible and secure use of AI tools

• Collaboration & Quality Process

  • Log and track bugs in Jira/Azure DevOps
  • Participate in Agile ceremonies
  • Provide release sign-off metrics and risk assessment

Job Requirement

• Core QA Expertise

  • Strong knowledge ofSDLC/STLC defect lifecycle and QA best practices
  • Hands-on experience withtest design techniques(boundary equivalence negative testing)
  • Experience working inAgile/Scrum environments
  • Strong experience inPSA platforms or PSA-related applications
  • Understanding ofproject lifecycle resource management time/expense tracking billing invoicing revenue recognition and forecasting

• Automation & Programming

  • Proficiency in at least one language:Java / Python / JavaScript / TypeScript
  • Experience with frameworks:TestNG JUnit PyTest
  • Hands-on experience withautomation frameworks and script development
  • Familiarity withGit and version control practices

• API & Tools

  • Strong experience withPostman (collections environments Newman)
  • Understanding ofREST APIs JSON HTTP methods and status codes
  • Exposure tomicroservices architecture (good to have)

• Database & Debugging

  • Ability to writeSQL queries (joins filters aggregates)
  • Experience inlog analysis and debugging using browser dev tools

• CI/CD & Reporting (Good to Have)

  • Exposure toCI/CD tools (Jenkins GitHub Actions GitLab CI Azure Pipelines)
  • Familiarity withreporting tools (Allure Extent Reports)

• Nice to Have Skills

  • Performance testing basics usingJMeter / LoadRunner
  • Knowledge ofDocker/containers for test environments

• Education

  • Bachelors or Masters degree inComputer Science / IT or related field

• Preferred Qualification

  • Experience with PSA tools such asSalesforce PSA Certinia/FinancialForce Kantata Kimble NetSuite OpenAir SAP PSA
  • Understanding ofERP CRM and finance system integrations