Engineer II, Network – IT Infrastructure Engineering

Engineer II Network IT Infrastructure Engineering

JCPSI

Bangalore

Catalyst Brands is one of the nations largest apparel and home furnishing retailers with close to a 1000 stores and catalyst Brands we are a diverse community of people all working together to bring sensational style sensible prices and the best service possible to our customers. Were looking for talented individuals who want to work in an energetic respectful collaborative environment. With a wide array of jobs internships training and more there are countless opportunities for you to grow your career with us.

Engineer II IT Infrastructure Operations & Engineering will report to Senior Manager - IT Infrastructure Engineering & operations and will be part of the team that is responsible for providing Operations & support design and architecture for all Network technology This entails: (1) Network design implementation and configuration changes. (2) Partnering with business and IT teams in reviewing network requirements and designing and implementing solutions. (3) Assessing network capacity. (4) Assisting vendors with network patch deployments hardware replacement and upgrades. Providing L2 & L3 assistance for Major incident & Managing operations & Projects (5) Managing Incidents & Work orders using ITSM frame work.

Critical Primary Responsibilities:

Support and troubleshooting of companys network infrastructure and services including Cisco switches routers LAN/WAN Checkpoint firewalls Meraki Wireless Network.

• Excellent understanding of Design Plan Install configure and troubleshot of organizational network Infrastructure with limited supervision.

• Ability to demonstrate as a L2 troubleshooting skills set in performing resolving Network Infrastructure incidents & work orders independently

• Demonstrate strong learning skills in managing advanced configuration and troubleshooting on DC Stores Supply chain landscape.

• Manage & supervise Network operations Incident queue to ensure to meet the incidents & workorder SLA.

• Manage strong relationship with global team and look for any opportunity which can be enabled

• Ensure the physical health checks for Stores DC Supply chain escalate to next level to define opportunity & gaps in Network.

• Participates in rotational on-call duties to respond to escalated after-hours requests and deployments

• Participates in Major Incidents and rotational on-call duties and respond to escalated after-hours requests.

Critical Skills & Experiences:

• Minimum of 4 Years of hands-on experience supporting variety of routing switching Firewall Cisco ISE Load balancer technologies.

• Strong knowledge & troubleshooting skills on Cisco switches Routers firewalls (Checkpoint & Palo Alto Cisco ASA)

• Knowledge of commonly used network concepts protocols and topologies Knowledge of LAN/WAN WLAN SDWAN architecture and associated protocols such as TCP/IP DNS DHCP and HTTP/S

• Good understanding of networking routing subnets TCP IP Wireless and VLANs