Software Engineer, Production Management

Who We Are:
Galaxy is a global leader in digital assets and data center infrastructure delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world and were building the products and services to make that future a reality.

Our institutional digital assets platform spans trading investment banking asset management staking self-custody and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing addressing the growing demand for scalable energy and compute in the U.S.

We work at the intersection of finance and technology helping institutions startups and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI.

Galaxy is headquartered in New York City with offices across North America Europe the Middle East and Asia.

To learn more about our businesses and products visit .

What We Value:

We are a diverse team of free thinkers and fast movers united to help investors and creators energize the global economy. We are looking for individualswhothrive in a culture of builders and overachieversandembrace high performance transparent feedback and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Seek Excellence.
• Be Selective To Be Effective.
• Be Highly Aligned Loosely Coupled.
• Disagree Transparently.
• Encourage Independent Decision-Making.
• Build Dream Teams.

Who You Are:

Youre a software engineer who gets energized by building tools that solve real operational problems. Youre comfortable in a codebase take pride in what you ship and dont mind being close to production. Youll spend the majority of your time building and improving the internal tools workflows and automation that make our production support operation run more effectively with the rest of your time working alongside teammates on monitoring incident response and cross-team coordination.

What Youll Do:

• Work on automation projects focused on reliability improvements toil reduction and incident response building tools and scripts that make the team more effective
• Build and maintain internal tooling in Python including scripts bots and lightweight applications that support monitoring alerting and related workflows
• Improve observability across systems; build dashboards refine alerting thresholds and surface signals that help the team stay ahead of issues
• Automate operational tasks across our Kubernetes/EKS environment including deployments health checks alerting and runbook automation
• Integrate with internal platforms (FireHydrant DataDog Jira Confluence) to streamline incident workflows and reduce context-switching for the team
• Debug and troubleshoot complex applications written in Java and Python
• Collaborate with development teams to implement fixes and enhancements to improve system stability and performance
• Monitor system health and performance; identify and resolve issues promptly to ensure uninterrupted operations
• Triage and respond to production incidents across our cryptocurrency business lines
• Investigate issues using SQL and log analysis; escalate and coordinate with development teams as needed
• Coordinate with global counterparts to ensure seamless follow-the-sun support; some on-call is expected
• Document and maintain support procedures runbooks and knowledge base articles
• Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes
• Leverage AI tools (e.g. generative AI automation platforms data copilots) to improve productivity decision-making and output quality in your day-to-day work.

What Were Looking For:

• Proven software development experience; you have written production-quality code that others depend on
• Bachelors degree in Computer Science Information Technology Engineering or a related field
• 5 years of experience in software engineering or production support roles preferably in finance with direct exposure to trading system internals post-trade processing or real-time risk engines
• Strong Python and Java skills; experience building internal tools or automation that other engineers use
• Strong technical skills in SQL; experience with Databricks or similar data platforms is a plus
• Experience with incident response root cause analysis and structured problem-solving in a production environment
• Detail-oriented mindset with a focus on accuracy and quality
• Excellent verbal and written communication skills
• Proven ability to work well in a fast-paced dynamic environment and prioritize tasks effectively

Bonus Points:

• Background in backend or platform engineering
• Experience working embedded in or alongside an SRE or infrastructure team
• Experience working with cryptocurrency or electronic trading platforms
• Experience in financial services fintech or crypto; familiarity with trading settlement or risk systems
• Experience collaborating with global counterparts across time zones
• Exposure to AWS/EKS infrastructure
• Experience with observability tooling such as Grafana or Prometheus
• Familiarity with incident management platforms like FireHydrant
• Familiarity with DevOps practices and tools
• Relevant certifications in cloud infrastructure software development or IT support

What We Offer:

• Competitive base salary and discretionary bonus
• Flexible Time Off (paid)
• Hybrid Working Arrangements
• Company-paid health and protective benefits for employees and their eligible dependents
• Free coaching and counseling sessions through Headspace
• Generous paid Parental Leave
• Free daily snacks in-office and weekly lunches
• Opportunities to learn about the Crypto industry
• Smart entrepreneurial and fun colleagues
• Employee Resource Groups

*Benefits may vary depending on location.

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age race color creed religion sex or gender (including pregnancy childbirth lactation and related medical conditions) gender identity or gender expression (including transgender status) sexual orientation marital or partnership or caregiver status ancestry national origin citizenship status disability military or veteran status protected medical condition as defined by applicable state or local law genetic information or predisposing genetic characteristic or other characteristic protected by applicable federal state or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview please contact