Site Reliability Engineer (SRE)

Position Description:

Company Profile:
Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .

Job Title: Site Reliability Engineer (SRE)
Position: Site Reliability Engineer (SRE)

Experience: 5 7 Years

Category: IT Infrastructure

Main location: Bangalore

Position ID: J0526-2368

Responsibilities
Direct Responsibilities
OpenShift Engineer is responsible for the day to day operation maintenance and support of RedHat OpenShift Container Platform (OCP) environments. The role ensures that clusters are secure highly available and performant while providing platform services to development teams for the rapid delivery of containerized applications
Contributing Responsibilities
This position combines hands on system administration with automation monitoring and collaboration across cross functional teams.
Own the reliability and observability of our Containers Kubernetes and OpenShift platforms proactively identifying risks before they become incidents.
Lead the response to production degradations conducting thorough post-mortems and driving systemic fixes to eliminate repeat failures.
Design and implement Ansible playbooks for automated deployment configuration management rolling upgrades and day-to-day operations across Kubernetes and OpenShift clusters.
Build Python tooling to automate health checks operational workflows alerting integrations and pipeline diagnostics reducing toil and improving team efficiency.
Work closely with DevOps SRE Application and Security teams to resolve platform issues and Conduct onboarding sessions technical workshops and produce runbooks for developers.
Enforce change management policies for upgrades configuration changes and access control.
Drive capacity planning cluster scaling and architecture improvements in collaboration with senior and platform engineers.
Contribute to and continuously improve runbooks and internal knowledge raising the bar for how the team operates.
Participate in an on-call rotation with a strong culture of sustainable incident management.
Technical & Behavioral Competencies
Hands on experience with RedHat OpenShift 3.x & 4.x (installation upgrades day to day admin) and strong grasp of Kubernetes primitives (Pods Deployments Services Ingress CRDs Operators).
Strong Linux/Unix fundamentals and confidence diagnosing issues at the infrastructure level.
OpenShift SDN/OVN Ingress/Egress Service Mesh basics Load Balancers NetworkPolicy and CSI drivers persistent volumes snapshots
Ansible Terraform Helm OpenShift Operator SDK Bash/Python scripting.
Experience with Prometheus Alertmanager Grafana Opentelemetry basics.
Specific Qualifications:
46 years of Linux/Unix system administration or cloud platform engineering with at least 23 years dedicated to OpenShift/Kubernetes administration in production.
Managing clusters of 200 nodes and 2000 Pods; multi cluster or multi region operations is a plus.
Experience integrating automation into CI/CD pipelines (Jenkins Bitbucket Argo CD ) is a plus.

Skills Referential (Required knowledge skills and abilities)
Technical Skills:
o OpenShift
o Ansible
o Terraform
o Bash/Python scripting.
o Prometheus Alert manager Grafana Open telemetry
Behavioral Skills:
o Ability to quickly isolate issues across infrastructure network and application layers.
o Convey technical concepts to developers managers and non technical stakeholders; produce concise runbooks.
o Collaborate effectively with cross functional groups (DevOps Security Networking).
o Keep up with OpenShift releases CNCF ecosystem and emerging best practices.
o Ensure configurations are accurate documentation is current and security policies are consistently applied.

Education Level: Graduate

Location: Bangalore

Life at CGI:
It is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team one of the largest IT and business consulting services firms in the world.

Skills:

• Ansible
• Communication
• Middleware
• OpenShift
• Terraform

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.