ServiceNow TNI Architect

PAN India

Full-Time

10 years of experience in ServiceNow architecture development and telecom modules

We are seeking a highly skilled ServiceNow TNI (Telecom Network Inventory) Architect to design architect and implement telecom and network infrastructure solutions on the ServiceNow platform. The ideal candidate will have deep expertise in ServiceNow modules Telecom Network Inventory (TNI)) Telecom Service Management (TSM) Service Order Management for Telecom (SOMT and along with strong understanding of network inventory service modeling and telecom operations. You will drive architecture decisions ensure scalable implementations and align ServiceNow capabilities with evolving telecom business needs.

Define end-to-end ServiceNow architecture for telecom/network inventory (TNI)
Design scalable solutions using CMDB & CSDM Discovery Service Mapping and TSOM/TNI
Lead implementation of ITSM ITOM and telecom modules
Model telecom/network services (L1/L2/L3 circuits devices)
Architect integrations with NMS EMS OSS/BSS systems
Ensure CMDB data quality governance and reconciliation
Mentor teams and drive best practices
Optimize platform performance and scalability

Strong expertise in ServiceNow ITSM ITOM CMDB
Experience with ServiceNow TNI Service Mapping Discovery
Knowledge of network infrastructure and telecom lifecycle
Integration expertise (REST SOAP MID Server)
JavaScript Glide APIs Flow Designer
Data modeling & CSDM

ServiceNow CSA
CIS Minimum 2 CIS certification
Telecom certifications (Good to have)
CTA (preferred)

Strong analytical and problem-solving skills
Excellent communication and stakeholder management
Leadership and mentoring ability