ServiceNow (ITSM, HRSD) Developer

Company: WillWare Technologies
Role: ServiceNow Developer
Experience: 6 Years
Location: Chennai Bangalore Hyderabad Pune Noida Mumbai Gurugram Kolkata
Work Mode: Onsite (5 Days Office)


Must Have Skills:ITSM & HRSD

Strong experience with ServiceNow modules (e.g. ITSM ITOM ITAM HRSD CSM). ServiceNows IntegrationHub and other integration technologies (REST SOAP JSON).

Key Skills:

• 6-8 years of experience in ServiceNow development or similar engineering roles.
• Proficiency in ServiceNow platform development including scripting (JavaScript GlideScript) and ServiceNow APIs.
• Strong experience with ServiceNow modules (e.g.ITSM ITOM ITAM HRSD CSM).
• Familiarity with ServiceNow development tools such as Flow Designer Studio IDE and Update Sets.
• Understanding of ServiceNow architecture data model and best practices.
• Experience with Service Portal design and development.
• Experience in developing custom applications and integrations with third-party applications.

Job Description:

• Develop and customize ServiceNow applications using JavaScript HTML CSS and AJAX.
• Configure and maintain ServiceNow modules including Incident Problem Change Service Catalog and CMDB.
• Design and implement workflows using Flow Designer and scripting tools.
• Integrate ServiceNow with third-party systems using REST/SOAP APIs.
• Troubleshoot and resolve issues related to performance scripting and integrations.
• Participate in SCRUM meetings design reviews and requirement gathering sessions.
• Maintain technical documentation and support platform upgrades.
• Implement best practices aligned with ITIL processes.
• Develop and maintain Service Portals and custom widgets
• Drive your software development activities to meet project schedules and timelines
• Thrive to ensure your code quality is high with supporting unit tests and delivered on time
• Possess the ability to scope the technical portion of a project estimate effort and develop/architect your own solutions
• Proactively identify system issues/bugs and deploy fixes to address the problems
• Strong work ethic and disciplined time management skills
• Strong and effective written verbal and presentation skills with the ability to collaborate with team members and business stakeholders at all levels of the organization
• You are team player who possesses the ability to work with cross-functional and geographically diverse teams
• Willing to learn and a self-starter who can work with minimal supervision
  

Required Skills:

ServiceNowITSMHRSDService portalCMDB