ServiceNow IT Operations Management (ITOM) | Associate Manager
Job Summary
Were Hiring: ServiceNow IT Operations Management (ITOM) Associate Manager
We are looking for an experienced ServiceNow IT Operations Management (ITOM) professional to join our team. This role involves supporting critical enterprise applications driving AI-enabled solutions and ensuring seamless IT operations
Required Skills:
Required Skills: 7.5 years of IT experience with strong expertise in ServiceNow ITOM Experience with Incident Problem and Change Management processes Good understanding of the ITIL framework and Service Management Strong analytical troubleshooting and problem-solving skills Experience with scripting/programming and enterprise application support Knowledge of Generative AI Agentic AI or AI-assisted productivity tools is an advantage Excellent communication and stakeholder management skills
Required Education:
(Mandatory)