ServiceNow Developer- ITAM-HAM-SAM
Job Summary
We are looking for an experienced ServiceNow ITAM Specialist with strong expertise in Hardware Asset Management (HAM) and Software Asset Management (SAM). The ideal candidate will have 4 years of hands-on ServiceNow development experience with excellent communication and interpersonal skills.
ServiceNow Certified System Administrator (CSA) is mandatory
ServiceNow CIS-ITAM would be a strong plus
4 years of ServiceNow development experience in ITAM (HAM/SAM) modules
ITAM (HAM) Hardware Asset Lifecycle Management CMDB CI Data Modelling & Class Hierarchy Asset Discovery & Reconciliation Hardware Inventory Audits Asset Depreciation & Financial Tracking Stockroom Management Asset Transfer & Disposal workflows Hardware Refresh & Retirement cycles Procurement & Receiving workflows Barcode/RFID Asset Tracking CMDB Health Scorecards & Governance Exposure to Agent Client Collector (ACC) and Jamf integration for hardware discovery and inventory management
ITAM (SAM) SAM Pro Implementation & Configuration Software License Entitlement & Compliance Management License Reconciliation (Allocated vs Consumed) Software Normalization & Publisher CatLog Management Reclamation Rules & Automation EOL/EOS Tracking True-Up & Compliance Position Reporting Content Library Management Unrecognized Software Management Publisher-specific Compliance (Microsoft Oracle IBM Adobe) Software Spend Analytics & Optimization Subscription Management Exposure to SaaS-based Publisher implementations and SaaS License Management
Experience with CSDM (Common Service Data Model) alignment and implementation
Experience with Service Graph Connectors and Discovery
Experience integrating ITAM with procurement systems
Expertise in JavaScript and Glide scripting
Expertise in Service Portal development
Exposure to at least one JavaScript framework like AngularJS or React
Familiarity with SOA technologies including REST and SOAP
Expertise with HTML CSS Bootstrap and AJAX
Strong analytical communication and consulting skills with ability to present License Compliance position to stakeholders
Proven team player with ability to handle cultural diversity
Technical Skills Required
ITAM HAM SAM Pro CMDB CSDM Asset Lifecycle License Compliance Discovery & Reconciliation Service Graph Connectors
Client Scripts UI Policy UI Scripts Script Includes Business Rules Scheduled Jobs
Flow Designer Integration Hub Performance Analytics ATF (Automated Test Framework)
Completed Bachelors and Masters degree
Required Experience:
IC
About Company
At NetApp, our top priority is the health and safety of our event attendees and employees, including every community around the world being impacted by COVID-19. As a result, we have decided to reimagine our annual NetApp INSIGHT Paris and Berlin events to be fully digital. We’re als ... View more