Service Executive
Job Summary
Hiring: Service Executive
Location: Shivane Pune Experience: 0–2 Years Qualification: 12th Pass / Graduate in Electrical or Electronics Preferred: Basic knowledge of Solar Systems Salary:
Fresher: 12000–14000 (In-hand)
Experienced: CTC as per experience and suitability
Job Responsibilities
Provide online technical support through portals/software.
Troubleshoot basic issues related to solar pumps controllers and related systems.
Coordinate with service centres warehouse site engineers and internal teams.
Follow up on pending repairs materials and service complaints.
Maintain daily service reports complaint records and documentation.
Communicate with customers and farmers and provide basic system guidance.
Escalate complex technical issues to the senior technical team.
Key Skills
Basic knowledge of solar pump systems.
Troubleshooting and problem-solving skills.
Good communication and coordination.
Time management and follow-up skills.
Basic reporting and documentation skills.
Other Requirements
Willingness to travel for site work when required.
Ability to handle urgent breakdowns and work under pressure.
Willingness to learn and grow in the solar service field.
Required Skills:
Solar Service Solar Pump Solar System Technical Support Troubleshooting Customer Support Service Coordination Complaint Handling Follow-up Documentation Basic Electrical Knowledge Communication Skills