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Service Delivery Specialist – Generalist (Voice & Accent Coach)

Vrinda International

Job Location:

Bengaluru - India

Monthly Salary: Not provided by the employer

Posted: 13 June 2026 (30+ days ago)

Application Deadline: 10 September 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Hiring: Service Delivery Specialist Generalist (Voice & Accent Coach)

Location: Bangalore

Employment Type: Full-Time

Experience: Relevant experience in Voice & Accent / Telephony Training

We are looking for an experienced Voice & Accent Coach to support L1 and L2 teams including telephony-based support environments. The role focuses on improving communication clarity customer interaction quality and overall call handling performance.

Requirements

Required Skills:

Strong spoken and written English communication

Expertise in voice modulation accent neutralization & soft skills training

Experience coaching telephony or voice support teams

Understanding of service desk / call center environments

Knowledge of call quality metrics audits & customer interaction standards

Excellent presentation interpersonal & coaching skills

Required Skills:

Required Skills: Strong spoken and written English communication Expertise in voice modulation accent neutralization & soft skills training Experience coaching telephony or voice support teams Understanding of service desk / call center environments Knowledge of call quality metrics audits & customer interaction standards Excellent presentation interpersonal & coaching skills

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