Senior Windows Admin

Senior Windows Admin

Letsbe unstoppable together!

At Circana we are fueled by our passion for continuous learning andgrowthweseekand share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal a global commitment to diversityâequityâand inclusion as we believe in the undeniable strength that diversity brings to our business employees clientsand communities(with us you can always bring your full self to work).Join our inclusive committed team to be a challenger own outcomes and stay curious together. Learn more at.

The Senior Administrator provides hands-on day-to-day technical support forWindows & VMwaresystems at an experienced level. The scope of this position includes mission critical support forWindows & VMwareservers all of which are in our Global Datacenters and Regional Datacenters. This individual will be part of a team thatis responsible forthe following operational areas: support administration monitoring and troubleshooting andparticipatingin technology driven projects to enhance our service.

Job Responsibilities

• Install configure and administer Windows Server (2016/2019/2022/2025) environments.
• Manage and troubleshoot Active Directory DNS DHCP Group Policies and PKI/Certificate Services.
• Install configure andmaintainVMware vSphere/ESXi vCenter HA DRSvMotion..
• Deploy and manage Microsoft Hyper-V clusters failover clustering.
• Perform EOL Windows Server upgrades VMwareESXi/vCenter upgrades and migration projects.
• Implement and support disaster recovery solutions (Zerto Veeam Hyper-V Replica).
• Apply system patching upgrades and security hardening.
• Troubleshoot and perform root cause analysis for complexserver virtualization andPowerflexstorage issues.
• Develop automation scripts using PowerShell/PowerCLIfor routine tasks and reporting.
• Document technical processes architecture SOPs knowledge base articles and disaster recovery playbooks.
• Handle incidents and service requests ensuringtimelyresolution within defined SLAs.
• Drive Problem Management byidentifyingroot causes of recurring issues and implementing permanent fixes.
• Provide L2/L3 support and manage day-to-day infrastructure operations.
• Participate in Change Management by planning documenting and executing system changes in line with ITIL standards.
• Assistin infrastructure migration consolidation and capacity planning projects.

Requirements

• Bachelors DegreerequiredinComputersor related field
• 5-9years ofITexperienceand worked as a lead handling major projects/initiative
• Hands on Experience inWindows &VMwareandpart of troubleshooting and RCA analysis
• Provenexpertisein EOL Windows Server upgrades and VMwareESXi/vCenter upgrades.
• Strong experience in Incident Problem and Service Request Management withfocuson SLA adherence.
• Advanced troubleshooting skills across Windows VMware Hyper-V andPowerflexstorage.
• Strong knowledge of Active Directory GPOs DNS DHCP and Certificate Services.
• Proficiencyin VMware vSphere/vCenter HA/DRS SRM.
• Hands-on experience with Microsoft Hyper-V clusters failover clustering and replication.
• Experience with DR solutions (Zerto Veeam Hyper-V Replica).
• Proficiencyin PowerShell scripting (PowerCLIa plus).
• Experience with patch management tools (WSUS SCCM Thirdparttools).
• Strong skills in technical documentation and knowledge sharing.
• Passion foraddressing core issues and stabilizing the environmentwith automation mindset
• An inquisitive orientation to problem-solving and analysis
• Strong verbal communication skills
• Responsiveness and speed with an eye for detail & accuracy
• Ability to work well in teams and with clients
• Ability to balance and prioritize multiple competing tasks
• Creative thinking

Circana Behaviors

As well as the technical skills experience and attributes that arerequiredfor the role ourshared behaviorssit at the core of ourorganization. Therefore we always look for people who can continuously championthese behaviorsthroughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow always asking the big questions
• Seek Clarity:Embracing complexityto create clarity and inspire action
• Own the Outcome:Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger:Never complacent alwaysstriving for continuous improvement
• Champion Inclusivity:Fostering trust in relationships engaging with empathyrespectand integrity
• Commit to each other:Contributing to making Circanaa great placeto work for everyone

Location

This position canbe located inthe following area(s):Bangalore

Prospective candidates may be asked to consent to background checks (in accordance withlocal legislation and ourcandidate privacy notice)Your current employer will not be contacted without your permission.

Required Experience:

Senior IC