Senior Software Engineer I, Quality Engineering (Automation)

SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With built-in research expertise and AI-powered technology its like having a team of expert researchers at your fingertips.

Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at .

We are seeking a talented Senior Software Engineer I Quality Engineering (Automation) to join SurveyMonkey. As a key contributor you will help build and scale automated testing frameworks quality engineering practices and release processes that ensure our products remain reliable performant and delightful for millions of users worldwide.

This role is critical in enabling engineering teams to deliver high-quality software at speed. You will work closely with software engineers product managers designers and fellow quality engineers to establish testing strategies improve release confidence and drive quality throughout the software development lifecycle.

You understand that quality is a shared responsibility. While automation is central to maintaining engineering velocity you also recognize the importance of exploratory and risk-based testing to uncover issues that automated checks may not detect. If you are passionate about modern test automation continuous delivery and building quality into every stage of development wed love to hear from you!

• Designing and developing scalable automation frameworks and test suites using WebdriverIO JavaScript and modern testing tools.

• Driving quality initiatives end-to-end from test planning and automation strategy through release validation and production readiness.

• Building and maintaining automated functional regression integration and end-to-end test coverage across our applications.

• Verifying and validating RESTful APIs third-party integrations and backend services through code-based testing approaches.

• Performing cross-browser cross-platform exploratory and user-focused testing to ensure exceptional customer experiences.

• Supporting performance load and scalability testing efforts to identify bottlenecks before production.

• Working closely with engineering teams to integrate automated testing into CI/CD pipelines and deployment workflows.

• Investigating production issues performing root cause analysis and collaborating with developers to improve product reliability.

• Improving feature observability through logs metrics monitoring and alerting systems such as Splunk and CloudWatch.

• Mentoring engineers on testing best practices and contributing to the overall quality engineering strategy across the platform.

• 5 years of professional experience in Quality Engineering Software Testing or Test Automation.

• Strong experience building and maintaining automated test frameworks using JavaScript-based tools such as WebdriverIO Playwright Cypress TestCafe or similar technologies.

• Hands-on experience testing and validating RESTful APIs and service integrations through automated code-based approaches.

• Strong understanding of software development lifecycles Agile methodologies and modern quality engineering practices.

• Experience working with CI/CD platforms automated deployment pipelines and test execution workflows.

• Familiarity with containerized environments using Docker and cloud platforms such as AWS GCP or Azure.

• Experience with test management and issue tracking platforms such as Jira and TestRail.

• Strong knowledge of SQL database validation test data management and backend testing concepts.

• Experience troubleshooting production issues and performing defect triage and root cause analysis.

• Excellent debugging and problem-solving skills with a proactive and data-driven approach to quality improvements.

• Demonstrated ability to lead test planning activities influence quality practices and mentor other engineers.

• Strong collaboration and communication skills with experience working across engineering product and design teams.

• Experience developing automation utilities and frameworks using JavaScript TypeScript or Python.

• Hands-on experience with performance and load testing tools such as JMeter LoadRunner k6 or equivalent platforms.

• Familiarity with Kubernetes service orchestration and cloud-native deployment environments.

• Experience with monitoring and observability platforms such as Splunk CloudWatch Datadog or similar tools.

• Knowledge of frontend testing practices for modern web applications including React-based applications.

• Experience validating analytics payments authentication security or other third-party integrations.

• Experience testing multi-tenant SaaS products survey platforms forms products or customer-facing web applications.

• Familiarity with AI-assisted development tools and modern engineering productivity practices.

SurveyMonkey believes in-person collaboration is valuable for building relationships fostering community and enhancing our speed and execution in problem-solving and decision-making. As such this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week.

#LI-Hybrid

Why SurveyMonkey Were glad you asked

At SurveyMonkey curiosity powers everything we do. Were a global company where people from all backgrounds can make an impact build meaningful connections and grow their careers. Our teams work in a flexible hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

Weve been trusted by organizations for over 25 years and were just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving opening new hubs in Costa Rica and India crossing the threshold of 100 billion questions answered and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company valueslike championing inclusion and making it happenby embedding them into how we hire collaborate and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Your data

For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant please see our Global Applicant and Candidate Data Privacy Notice. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process such as sourcing candidates reviewing applications analyzing resumes or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.

Required Experience:

Senior IC