Senior SFMC & Data Cloud Solution Specialist

Are you ready to turn complex data and modern marketing tech into important timely engagement that improves patient experiences and business outcomes In this role you will develop end-to-end omnichannel solutions that deliver relevant messages via email text WhatsApp and mobile push. Your work will bring clarity speed and measurable value to our collaborators.

You will join a high-performing digitally savvy team that partners across functions to unlock the full potential of Salesforce Marketing Cloud and Data Cloud. Your work will enable smarter targeting seamless integrations and reusable assets that scale globally. Can you see yourself being responsible for the journey from design to activation and mentoring others to set the standard as we move faster together

• Omnichannel Solution Ownership: Lead design configuration implementation testing deployment monitoring and optimization of Salesforce Marketing Cloud solutions that deliver measurable outcomes.
• Journey Orchestration: Build sophisticated cross-channel journeys in Journey Builder using precise entry criteria decisioning goals re-entry rules contact policies and exits to drive conversion and retention.
• Campaign Execution: Deliver compliant scalable campaigns across Email Studio MobileConnect WhatsApp and MobilePush including consent subscription personalization and channel-specific execution.
• Personalization Engineering: Develop dynamic experiences using AMPscript Server-Side JavaScript HTML/CSS CloudPages landing pages and subscription or preference centers to increase relevance and performance.
• Marketing Data Engineering: Design efficient data models with Data Extensions Contact Builder attribute groups send relationships segmentation logic and retention strategies to improve precision and deliverability.
• Automation and Platform Ops: Build and maintain Automation Studio workflows using SQL Data Extract File Transfer Import Filter and Script activities; ensure reliable operations monitoring and incident resolution.
• Integration and APIs: Design and implement secure scalable integrations using REST and SOAP APIs webhooks JSON payloads authentication patterns SFTP and platform connectors to unlock new use cases.
• Data Cloud Audience Building: Configure Data Cloud data streams DLO/DMO models identity resolution derived analytics and segments; activate unified audiences into Marketing Cloud and other destinations.
• Cross-Functional Partnership: Translate marketing and business requirements into scalable supportable technical solutions; collaborate with data architecture product and IT teams to resolve ingestion identity consent and performance challenges.
• Reusable Accelerators: Identify automation and platform improvements; build reusable components standards and accelerators to increase speed-to-market across brands and markets.
• Technical Leadership: Provide code reviews troubleshooting documentation training and mentoring for junior team members; chip in to solution architecture design documentation estimation governance and handover.
• Continuous Improvement: Optimize performance enforce coding standards and coordinate release management and champion guidelines that drive operational efficiency and consistent quality.
  

• Strong hands-on expertise in Email Studio Content Builder Contact Builder Journey Builder Automation Studio MobileConnect MobilePush CloudPages and SFMC setup or administration.
• Experience in carrying out email SMS WhatsApp and push notification use cases.
• Advanced AMPscript and SSJS; strong HTML/CSS; working knowledge of JavaScript JSON and reusable development patterns.
• Expert SQL skills and strong understanding of relational data models Data Extensions segmentation data quality retention and contact architecture.
• Good hands-on knowledge of REST and SOAP APIs authentication web services webhooks SFTP connectors and integration troubleshooting.
• Minimum 1-2 years of hands-on implementation experience with ingestion harmonization identity resolution segmentation calculated insights and activation.
• Experience with testing QA deployment monitoring incident resolution performance optimization documentation and release governance.
• 5 years of overall experience in marketing automation or marketing technology including substantial hands-on Salesforce Marketing Cloud implementation experience.
• Minimum 1-2 years of hands-on Salesforce Data Cloud implementation experience is mandatory.
• Proven experience delivering solutions for multiple clients business verticals brands or geographies in a consulting shared-services agency or enterprise environment.
• Experience owning technical workstreams or solutions from discovery and design through build deployment and operational support.
• Bachelors degree in engineering computer science information technology business systems or a related discipline or equivalent relevant experience.
• Confidently engage with global stakeholders clarify requirements challenge assumptions constructively and communicate risks dependencies and recommendations.
• Facilitate solution workshops technical discussions demonstrations knowledge-transfer sessions and structured training programs.
• Mentor junior developers and campaign specialists through coaching code reviews reusable standards and hands-on problem solving.
• Demonstrate strong ownership customer focus collaboration analytical thinking and the ability to make informed decisions in ambiguous situations.
• Present technical concepts clearly to both technical and non-technical audiences.
  

• Awareness or practical exposure to Marketing Cloud Next including its evolving capabilities and alignment with Data Cloud-led marketing workflows.
• Experience connecting SFMC and Data Cloud with Salesforce CRM external content platforms consent systems analytics platforms or other enterprise applications.
• Knowledge of Salesforce Personalization Einstein capabilities MuleSoft Apex SOQL DevOps or CI/CD practices and source-control workflows.
• Exposure to regulated-industry campaign operations privacy consent data-governance and security requirements.
• Relevant Salesforce certifications such as Marketing Cloud Engagement Administrator Developer Consultant Email Specialist or Data Cloud Consultant.
  

When we put unexpected teams in the same room we unleash bold thinking with the power to inspire life-changing -person working gives us the platform we need to connect work at pace and challenge perceptions. Thats why we work on average a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Here your craft in Salesforce Marketing Cloud and Data Cloud directly fuels how we serve patients and scale our science. You will work side by side with marketers data scientists engineers and product leaders to build interoperable enterprise-grade solutions using modern platforms and data-driven decision making. We combine an entrepreneurial attitude with strong ethics and visibility empowering you to take hard-working risks move with pace and see your ideas become reality. We value patience alongside ambition pairing high standards with genuine support so you can grow your impact broaden your skills and build a reputation on work that matters.

Seize this opportunity to lead omnichannel marketing at scalebring your expertise shape reusable solutions and accelerate significant outcomes for patients and our business today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds with as wide a range of perspectives as possible and harnessing industry-leading skills. We believe that the more inclusive we are the better our work will be. We welcome and consider applications to join our team from all qualified candidates regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment) as well as work authorization and employment eligibility verification requirements.