Senior Salesforce Communications Cloud Engineer
Job Location:
Monthly Salary:
Experience Required:
Posted:
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Job Summary
This is a remote position.
- EPC & Order Management: Lead the end-to-end design and configuration of the Enterprise Product Catalog (EPC) and Salesforce Industries Order Management (OM).
- Orchestration & Decomposition: Design and implement complex product decomposition relationships orchestration plans orchestration items and dependency mappings to ensure flawless order execution.
- Subscriber Lifecycle Automation: Architect and build advanced OmniStudio components (OmniScripts Integration Procedures DataRaptors and FlexCards) to automate complex MACD workflows.
- Technical Leadership: Serve as the subject matter expert (SME) for Communications Cloud translating complex telecom business requirements into scalable best-practice technical solutions.
- Integration & Workflows: Design seamless order-to-activation workflows that integrate Salesforce with downstream OSS/BSS systems billing platforms and external APIs.
- Performance Optimization: Troubleshoot and optimize EPC performance orchestration engine execution times and OmniStudio component efficiency.
- Experience: 5 years of hands-on experience in Salesforce development with at least 3 years dedicated specifically to Salesforce Communications Cloud (Vlocity).
- Core Expertise: Deep proven expertise in EPC (Product Modeling Attributes Cardinality Object Types) and Industries OM (Decomposition Orchestration Plans Supplemental Orders).
- OmniStudio Mastery: Advanced proficiency in building OmniScripts DataRaptors (Turbo Extract Transform Load) Integration Procedures and FlexCards.
- Telecom Domain Knowledge: Strong understanding of TM Forum standards BSS/OSS architectures and telecommunications subscriber lifecycle (specifically MACD processing).
- Salesforce Core: Solid understanding of core Salesforce mechanics (Apex LWC Flows and Security models).
- Salesforce Certified Communications Cloud Consultant
- Salesforce Certified OmniStudio Developer / Consultant
- Salesforce Certified Platform Developer I / II
- Opportunity to lead high-impact enterprise-scale digital transformation projects.
- A collaborative forward-thinking tech culture with room for professional growth.
- Competitive salary comprehensive benefits package and flexible remote/hybrid work options.
Required Skills:
Required Skills & Qualifications Experience: 5 years of hands-on experience in Salesforce development with at least 3 years dedicated specifically to Salesforce Communications Cloud (Vlocity). Core Expertise: Deep proven expertise in EPC (Product Modeling Attributes Cardinality Object Types) and Industries OM (Decomposition Orchestration Plans Supplemental Orders). OmniStudio Mastery: Advanced proficiency in building OmniScripts DataRaptors (Turbo Extract Transform Load) Integration Procedures and FlexCards. Telecom Domain Knowledge: Strong understanding of TM Forum standards BSS/OSS architectures and telecommunications subscriber lifecycles (specifically MACD processing). Salesforce Core: Solid understanding of core Salesforce mechanics (Apex LWC Flows and Security models).
Required Education:
QualificationsB. Tech / B.E. / . in Computer Science Data Science Mathematics Statistics or a related CertificationsSalesforce Certified Communications Cloud ConsultantSalesforce Certified OmniStudio Developer / ConsultantSalesforce Certified Platform Developer I / II
