We are seeking a highly skilled and experienced Senior Salesforce Communications Cloud Engineer to lead the development configuration and implementation of our Salesforce Communications Cloud (formerly Vlocity) platform.
In this role you will be the core technical expert driving our Order-to-Activation capabilities. Your primary focus will be on architecting and configuring the Enterprise Product Catalog (EPC) Industries Order Management (OM) and designing complex orchestration plans. You will also build high-performance OmniStudio components to automate intricate MACD (Move Add Change Delete) subscriber lifecycles ensuring a seamless digital experience for our customers.
Key Responsibilities
EPC & Order Management: Lead the end-to-end design and configuration of the Enterprise Product Catalog (EPC) and Salesforce Industries Order Management (OM).
Orchestration & Decomposition: Design and implement complex product decomposition relationships orchestration plans orchestration items and dependency mappings to ensure flawless order execution.
Subscriber Lifecycle Automation: Architect and build advanced OmniStudio components (OmniScripts Integration Procedures DataRaptors and FlexCards) to automate complex MACD workflows.
Technical Leadership: Serve as the subject matter expert (SME) for Communications Cloud translating complex telecom business requirements into scalable best-practice technical solutions.
Integration & Workflows: Design seamless order-to-activation workflows that integrate Salesforce with downstream OSS/BSS systems billing platforms and external APIs.
Performance Optimization: Troubleshoot and optimize EPC performance orchestration engine execution times and OmniStudio component efficiency.
Requirements
Required Skills & Qualifications
Experience: 5 years of hands-on experience in Salesforce development with at least 3 years dedicated specifically to Salesforce Communications Cloud (Vlocity).
Core Expertise: Deep proven expertise in EPC (Product Modeling Attributes Cardinality Object Types) and Industries OM (Decomposition Orchestration Plans Supplemental Orders).
OmniStudio Mastery: Advanced proficiency in building OmniScripts DataRaptors (Turbo Extract Transform Load) Integration Procedures and FlexCards.
Telecom Domain Knowledge: Strong understanding of TM Forum standards BSS/OSS architectures and telecommunications subscriber lifecycle (specifically MACD processing).
Salesforce Core: Solid understanding of core Salesforce mechanics (Apex LWC Flows and Security models).
Opportunity to lead high-impact enterprise-scale digital transformation projects.
A collaborative forward-thinking tech culture with room for professional growth.
Competitive salary comprehensive benefits package and flexible remote/hybrid work options.
Required Skills:
Required Skills & Qualifications Experience: 5 years of hands-on experience in Salesforce development with at least 3 years dedicated specifically to Salesforce Communications Cloud (Vlocity). Core Expertise: Deep proven expertise in EPC (Product Modeling Attributes Cardinality Object Types) and Industries OM (Decomposition Orchestration Plans Supplemental Orders). OmniStudio Mastery: Advanced proficiency in building OmniScripts DataRaptors (Turbo Extract Transform Load) Integration Procedures and FlexCards. Telecom Domain Knowledge: Strong understanding of TM Forum standards BSS/OSS architectures and telecommunications subscriber lifecycles (specifically MACD processing). Salesforce Core: Solid understanding of core Salesforce mechanics (Apex LWC Flows and Security models).
Required Education:
QualificationsB. Tech / B.E. / . in Computer Science Data Science Mathematics Statistics or a related CertificationsSalesforce Certified Communications Cloud ConsultantSalesforce Certified OmniStudio Developer / ConsultantSalesforce Certified Platform Developer I / II
This is a remote position. Job Title: Senior Salesforce Communications Cloud Engineer Location: Remote Duration: Full time Role Overview We are seeking a highly skilled and experienced Senior Salesforce Communications Cloud Engineer to lead the development configuration and implement...
We are seeking a highly skilled and experienced Senior Salesforce Communications Cloud Engineer to lead the development configuration and implementation of our Salesforce Communications Cloud (formerly Vlocity) platform.
In this role you will be the core technical expert driving our Order-to-Activation capabilities. Your primary focus will be on architecting and configuring the Enterprise Product Catalog (EPC) Industries Order Management (OM) and designing complex orchestration plans. You will also build high-performance OmniStudio components to automate intricate MACD (Move Add Change Delete) subscriber lifecycles ensuring a seamless digital experience for our customers.
Key Responsibilities
EPC & Order Management: Lead the end-to-end design and configuration of the Enterprise Product Catalog (EPC) and Salesforce Industries Order Management (OM).
Orchestration & Decomposition: Design and implement complex product decomposition relationships orchestration plans orchestration items and dependency mappings to ensure flawless order execution.
Subscriber Lifecycle Automation: Architect and build advanced OmniStudio components (OmniScripts Integration Procedures DataRaptors and FlexCards) to automate complex MACD workflows.
Technical Leadership: Serve as the subject matter expert (SME) for Communications Cloud translating complex telecom business requirements into scalable best-practice technical solutions.
Integration & Workflows: Design seamless order-to-activation workflows that integrate Salesforce with downstream OSS/BSS systems billing platforms and external APIs.
Performance Optimization: Troubleshoot and optimize EPC performance orchestration engine execution times and OmniStudio component efficiency.
Requirements
Required Skills & Qualifications
Experience: 5 years of hands-on experience in Salesforce development with at least 3 years dedicated specifically to Salesforce Communications Cloud (Vlocity).
Core Expertise: Deep proven expertise in EPC (Product Modeling Attributes Cardinality Object Types) and Industries OM (Decomposition Orchestration Plans Supplemental Orders).
OmniStudio Mastery: Advanced proficiency in building OmniScripts DataRaptors (Turbo Extract Transform Load) Integration Procedures and FlexCards.
Telecom Domain Knowledge: Strong understanding of TM Forum standards BSS/OSS architectures and telecommunications subscriber lifecycle (specifically MACD processing).
Salesforce Core: Solid understanding of core Salesforce mechanics (Apex LWC Flows and Security models).
Opportunity to lead high-impact enterprise-scale digital transformation projects.
A collaborative forward-thinking tech culture with room for professional growth.
Competitive salary comprehensive benefits package and flexible remote/hybrid work options.
Required Skills:
Required Skills & Qualifications Experience: 5 years of hands-on experience in Salesforce development with at least 3 years dedicated specifically to Salesforce Communications Cloud (Vlocity). Core Expertise: Deep proven expertise in EPC (Product Modeling Attributes Cardinality Object Types) and Industries OM (Decomposition Orchestration Plans Supplemental Orders). OmniStudio Mastery: Advanced proficiency in building OmniScripts DataRaptors (Turbo Extract Transform Load) Integration Procedures and FlexCards. Telecom Domain Knowledge: Strong understanding of TM Forum standards BSS/OSS architectures and telecommunications subscriber lifecycles (specifically MACD processing). Salesforce Core: Solid understanding of core Salesforce mechanics (Apex LWC Flows and Security models).
Required Education:
QualificationsB. Tech / B.E. / . in Computer Science Data Science Mathematics Statistics or a related CertificationsSalesforce Certified Communications Cloud ConsultantSalesforce Certified OmniStudio Developer / ConsultantSalesforce Certified Platform Developer I / II
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