Senior Project Manager
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Job Summary
Microsoft Industry Solutions Delivery (ISD) is a global organization hosting over 6000 strategic sellers industry and security experts elite engineers world-class data scientists and architects consultants and delivery specialists. Together with our partners we help Microsofts most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. ISD is at the forefront of innovation driving value across the entirety of the customers digital and AI transformation journey through repeatable and customized cutting-edge solutions through strategic engagements with customers across the globe powered by Microsoft Cloud and AI.
Responsibilities
Pre-Sales Support
Collaborates with internal stakeholders (e.g. Solution Architect Pursuit Lead Consulting Account Executive) in the pre-sale process by understanding business requirements andprovidingindustry and technical input and/or solution offerings to help shape the proposals and/or statement of work (SOW).
Providesinput on staffing and skill requirements for delivery to Resource Deployment Technical Delivery Managers (TDMs) and/or ProjectManagers.
Technical Delivery
Follows thecapacityprocess outlined by Resource Insights Capacity and Capability (RICC) team. Maintains tools with up-to-date skills and availability.
Leads meetings with customers/partners to understand business business industry and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology appropriately to understand and define customer requirements.
Participates in project planning and develops project documents byidentifyingthe risks and the business value of planned solutions to customers/ and business risks in programs and proposes managers/architects in preparing for steering committee (e.g. developing artifacts).Manages their schedule and communicates with project and delivers Work Breakdown Structure (WBS).
Implements solutions andprovidesoversight and leadership on workstreams across domains while adhering to Industry Solutions with the intent of the architecture. Manages escalations analyzes situations and coordinatesappropriate resourcesto resolve issues by following delivery practices considering cost implications and engaging in conversations with internal and external stakeholders (e.g. Customer Service and Support Project Manager Solution Architect Product Group) asneeded.
Proactively manages executive-level customer/partner/stakeholder relationships toidentifyand contribute to the drivers of satisfaction and dissatisfactiondeterminethe root cause andestablishrecovery actions to improve the with account team to ensure One Microsoft learned with workgroup and consultant community.
Intellectual Property Management
Acts as an ambassador in the consumption of intellectual property (IP) byleveragingand/ormodifyingexisting IP or creating repeatable content where on Managed IP for continuous improvement reports IP gaps reviews IP to be considered for harvesting and curation and ensures it is logged for consumption. Improves Industry Solutions offerings quality and collaborates with portfolio and solution teams byprovidingfeedback.
Business Development
Identifiesopportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Facilitates asappropriate other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain. Drives innovation and digital transformation. Ensures the use of the existing intellectual property (IP).
Readiness
Learnsnew technologiesor services based on business demands and industry relevant accreditations and certification(s) asadvisedby domain leadership and readiness plans in partnership withWorld orparticipatesin relevant technical communities and conducts training sessions to evangelize technology and/or offerings based on members and acts as a technical advisor for stakeholders byprovidingthought leadership articulation of solutions value and outcomes of business strategies.
Operational Excellence
Completes operational tasks and readiness and ensures timeliness and policies compliance and procedures (e.g. Enterprise Services Authorization Policy Standards of Business Conduct labor logging expenses travel guidelines).Leadsby example and guides team members on operational tasks readiness andcompliance.
Qualifications
Required/Minimum Qualifications
Bachelors degree in computer science Engineering Finance Business or related fieldAND 3 years leadership experience in relevant area of business
ORequivalent experience.
Additional or Preferred Qualifications
5 years leadership experience in relevant area of business.
Technical certifications based on domain/service line (e.g. Azure Security Dynamics).
Delivery Management certification (e.g. Scrum Agile Change Management Project Management).
This position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.
Required Experience:
IC
