Senior Product Manager, Insurance Services

At Tide we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market and now supports over 2 million members globally across the UK India Germany and France.

Using advanced technology all solutions are designed with SMEs in mind. With quick onboarding low fees and innovative features we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.

Tide facts:

• Tide is available for UK Indian German and French SMEs
• Over 2 million members: 900000 UK andin India and growing rapidly
• Over $300 million raised in funding
• Over 2800 Tideans globally
• Recognised with Great Place to Work certification three years in a row and among Indias Top 50 Best Workplaces in Banking Financial Services and Insurance in 2026
• We have offices in Central London with a member support and technology centre in Sofia Bulgaria technology centres in Serbia Romania Lithuania and Hyderabad and offices in Gurugram New Delhi Berlin Paris and Luxembourg

ABOUT THE TEAM:

Tide launched its first insurance products to market in 2025 in the UK and India. Insurance is a core SME needand Tide is uniquely positioned to offer tailored and comprehensive cover to our members.

Our Insurance team is relatively new and we are rapidly hiring to fill business-critical roles and build a world-class offering for our members.

ABOUT THE ROLE:

As a Senior Product Manager youll shape the vision and roadmap for our insurance products drive innovation and scale across markets. This is a high-ownership role that blends strategic thinking execution excellence and cross-functional leadership. Youll work closely with teams across Product Engineering Design Data Risk and Compliance to create a world-class insurance experience that meets the evolving needs of business owners globally.

Youll be working alongside experienced product professionals and hand-in-hand with senior developers data scientists designers and marketers to launch new insurance products to market and continuously improve the performance and customer experience of our existing product suite.

Were looking for someone with the ability to influence at the leadership level lead multiple initiatives in parallel and who is comfortable in rolling up their sleeves. If you enjoy a high-autonomy high-impact environment where youre expected to drive the agenda and not just respond to itwed love to hear from you.

• Own the vision and roadmap for key product domains within Insurance driving innovation and global scale in collaboration with the Director of Product and leadership team.
• Design globally scalable solutions balancing market nuances and regulatory complexity across Tides key markets.
• Champion cross-functional excellence by partnering with Engineering Design Data Marketing and R&C to ship impactful high-quality experiences.
• Lead discovery and experimentation combining qualitative insights and quantitative data to identify opportunities test hypotheses and shape the product direction.
• Communicate with influence; clearly articulating strategy priorities and progress to senior stakeholders inspiring alignment and confidence across the organisation.
• Act as the voice of the customer ensuring member needs remain central to every decision while advocating for simplicity transparency trust and regulatory compliance.
• Lead by example: you will be hands-on take ownership of business metrics and product KPIs and play a pivotal role in bringing all stakeholders on board.
• Continuously improve processes and practices within the product area to enable effective delivery by the teams.

This role is for you if youre a seasoned product professional with a deep understanding of user-first product development a hypothesis and data-driven mindset and a passion for iterative discovery and delivery.

• You have 5-7 years of experience in product management with hands-on involvement throughout the full product development lifecycle particularly in iterative product discovery and delivery.
• You have experience of the insurance market and launching products globally (ideally UK India Germany France).
• You are both strategic and execution-focused with a proven ability to drive product improvements and deliver measurable results.
• You enjoy hands-on product management and are excited to contribute to a team thats scaling bringing your expertise to build great products.
• You naturally spot opportunities for improvement in processes tools or team workflows and can drive impactful changes with agility.
• Youre comfortable navigating ambiguity and can break down greenfield areas into clear steps milestones and actionable plans while remaining flexible to adapt as needed.
• You are an excellent communicator able to tailor your messaging to resonate across all levels including senior leadership and you are a compelling storyteller in both written and spoken English.
• You are outcome-driven focused on creating value for both users and the business and can confidently pivot strategies to maintain alignment with goals.
• You are passionate about delivering exceptional user experiences paying close attention to UX details and ensuring end-to-end solutions meet diverse consumer needs.
• You are analytical and data-driven with a strong KPI focus; well versed in conversion metrics and quantitative and qualitative data.
• You excel in product discovery confidently driving validation and iteration within both the problem and solution space.
• You have experience working on platform or foundational products and you understand how to scale products across teams organisations and markets.

WHAT YOULL GET IN RETURN:

• Competitive Compensation - competitive salary and share options
• Time Off Generous annual leave on top of bank holidays.
• Parental Leave Paid maternity paternity and adoption leave to support your family journey.
• Sabbatical Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover Comprehensive accidental and life insurance protection.
• Mental Wellbeing Access to therapy sessions courses meditations and workshops.
• Volunteering & Development Days Paid days annually for volunteering or personal growth.
• Learning & Development Annual budget for books courses coaching and more.
• WOO (Work Outside the Office) Work from abroad for up to 90 days annually.
• Home Office Setup Contribution towards setting up your home office
• Laptop Ownership Keep your old laptop and get a new one when its time for a replacement.
• Snacks & Meals Office perks with snacks coffee tea and lunch (location dependent)

TIDEAN WAYS OF WORKING:

At Tide we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building where we encourage regular in-person gatherings to foster a strong sense of community.

At Tide we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives.

We are One Team and foster a transparent and inclusive environment where everyones voice is heard.

At Tide we thrive on diversity embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability. Our inclusive culture is key to our success helping us build products that meet our members diverse needs. We are One Team committed to transparency and ensuring everyones voice is heard.

• Tide doesnotcharge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on ourCareers Pageand applications should be submitted through this channel.
• Communication from Tide will only come from an official@tide.coemail address.
• Tide does not work with agencies or recruiters without prior formal engagement and we do not authorize third parties to make job offers on our behalf.

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