Senior Product Manager Data Platform
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Job Summary
About MoEngage
MoEngage is an insights-led customer engagement platform trusted by 1350 global consumer brands including McAfee Flipkart Dominos Nestle Deutsche Telekom and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.
MoEngage Analyticsarms marketers and product owners with insights into customer behavior. Brands can leverageMoEngage Personalizeto orchestrate journeys and build 1:1 conversations across the website mobile email social and messaging Inform the transactional messaging infrastructure helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngagesAI Suitehelps marketers develop winning copies and creatives optimize campaigns and channels that boost engagement and help with faster execution.
For over a decade consumer brands in 60 countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries MoEngage is backed by Goldman Sachs Asset Management B Capital Steadview Capital Multiples Private Equity Eight Roads F-Prime Capital Matrix Partners Ventureast and Helion Ventures.
MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management Q1 2024 report and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.
About the Role
MoEngages Data Charter sits at the core of how customer data flows into through and out of the platform spanning ingestion storage quality governance and interoperability with the broader customer data ecosystem. This is a platform-as-a-product role: you will own the data layer that every other product at MoEngage campaigns analytics segmentation depends on and you will be the connective tissue between engineering enterprise customers and internal stakeholders who consume this platform daily.
Key Responsibilities
- Own data ingestion quality and observability initiatives designing systems to detect alert and resolve data drops schema drift and pipeline failures before they impact customer-facing use cases
- Be the authoritative voice on the data platforms architecture capabilities and constraints enabling other product teams to build confidently on top of it
- Partner with engineering to define scalable reliable architecture for high-volume event and profile data pipelines balancing latency cost and correctness
- Drive data governance and compliance requirements (data retention archival encryption and privacy regulations like GDPR/DPDP) into product decisions
- Work closely with enterprise customers and stakeholders to understand their needs and translate them into product requirements
- Define track and own platform health metrics and use it to prioritize the roadmap and tell the platforms story.
Requirements
- 5 years of experience building data products data pipelines data platforms data quality/observability tooling or similar products
- Working knowledge of Customer Data Platforms (CDPs)/ Data Warehouses is a plus
- Solid grasp of data engineering concepts: data models schemas identity resolution data relationships and data reconciliation is a must have
- Experience working with enterprise or BFSI-grade customers where data compliance retention and auditability are non-negotiable
- Demonstrated ability to influence roadmaps and drive alignment across product engineering and business stakeholders without direct authority
- Ability to translate technical data architecture trade-offs into clear business narratives for both engineering and leadership audiences
At MoEngage we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate we create the most value for our clients our employees and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.
Employment at MoEngage is based solely on professional competence skills and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender ethnicity abilities age identity orientation or expression marital status (including pregnancy) religion and beliefs or any other status protected by law.
It is our policy to comply with all applicable national state and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions authentic selves and talents to work collaborating to drive progress and solve meaningful challenges.
Why Join Us!
At MoEngage we are passionate about our team and technology - see below to know more about us.
We handle more than a billion messages every day. Rest assured you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.
Required Experience:
Senior IC
About Company
Execute your cross channel marketing strategy with MoEngage’s insights-led customer engagement platform. Leverage the power of personalization with MoEngage.
