Senior Product Manager, Amazon Pay Rewards
Department:
Job Summary
As part of this vision we are embarking on a journey to build the largest Rewards program in India which is delightful for the customers and helps build loyalty towards Amazon Pay.
We are looking for a Senior Product Manager to own the end-to-end Rewards customer this role you will define the product vision and strategy for how millions of Amazon India customers discover engage with and derive value from Amazon Pay Rewards. You will work backwards from customer needs to design world-class experiences that drive engagement increase reward redemption and establish Amazon Pay as the most rewarding way to pay.
This is a high-ownership high-ambiguity role requiring you to think big dive deep into data and deliver results across a complex ecosystem spanning payments shopping and merchant partnerships.
Key job responsibilities
Rewards Discovery & Customer Experience - Own the product strategy and roadmap for the Rewards discovery across Amazon Shopping and Pay apps
Personalization & Ranking - Partner with Applied Science and ML teams to define personalization strategies for surfacing the best rewards for our customers
Engagement & Retention - Design and launch engagement mechanisms (gamification streaks challenges milestones) that drive habitual usage of Amazon Pay
Value Communication & Transparency - Define the communication strategy that helps customers understand the value of their rewards what they earned why and how to use it
Cross-functional Leadership - Lead a cross-functional team of engineers designers data scientists and business partners to deliver against an ambitious roadmap
Metrics & Experimentation Define the rewards experience scorecard and own weekly/monthly business reviews
About the team
The Amazon Pay Rewards team is responsible for building Indias most engaging and rewarding loyalty ecosystem. We serve hundreds of millions of customers across Amazon India helping them save discover new benefits and build long-term affinity with Amazon. Our team sits at the intersection of payments shopping and customer engagement giving us a unique vantage point to drive growth across Amazon India.
We are a customer-obsessed team that moves fast experiments constantly and thinks in years while delivering in sprints. We value ownership bias for action and the ability to earn trust across a wide set of stakeholders.
- 5 years of product or program management product marketing business development or technology experience
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a product manager or owner
- Experience owning technology products
- Experience working across functional teams and senior stakeholders
- Experience in influencing senior leadership through data driven insights
- Masters degree or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Senior IC
About Company
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