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Senior People Advisor

GK HR Consulting India Private Limited

Job Location:

Bengaluru - India

Monthly Salary: Not provided by the employer

Posted: 6 October 2026 (4 days ago)

Application Deadline: 3 January 2027

Vacancies: 1 Vacancy

Job Summary

Job details

Proposed designation
People Advisor - Senior

Reporting to
Manager / Associate Director

Geo to be supported
UK

Work timings
2:00 PM - 10:30 PM

Role & responsibilities

This role serves as the dedicated data and insights anchor for the HR Center of Excellence (CoE) safeguarding the integrity analysis and visibility of the domains key metrics Based on the requirements and fit the role will be aligned to one of the HR COEs viz Talent & PD Culture & IDE Rewards or HR BP. This role owns the operational data engine handling regular reporting cycles synthesizing complex data sets and maintaining high-integrity dashboards.

Detailed roles & responsibilities include:

Leadership and management of allSicknessCase Work to with responsibility for the hand off to the Employee Relations (ER)at point of complexity and/or exit

Partneringwith Health and Safety andMicrolink to manage Colleague adjustments with follow on check ins to ensure the impact isdelivered

ManagingOHand associatedCase workincludingMental Health/Non criticalillness

ManagecomplexOHreferralsfrom a Performance case (RPP)migrating the case to the ER teamifrequiredand if the case is progressing through the stages

Leadership ofcritical illnesscases and supportingcolleagues throughtheapplication processwith the support of E2 Colleagues to achieve.

Managingcasesin conjunction with theGroup Income Protection provider through to conclusion/rehab orwithan appropriate handoffto the ERto manage theexit.

Conducting exitinterviews

Supporting E-D promotions quarterly cycles

Supporting Step progressions quarterly cycles

4 weektrigger reporting and proactively advising on next steps

Processing New Student Health Questionnaires and advising on next steps

Prepare and present at moderation panels

Process ad-hoc leavers request

You will be the first point of contact for such queries and cases with the expectation to escalate to Onshoreteam whereappropriate consideringcomplexity and nature of the case and response to information received

You will be expected to be accountable and proactiveensuring all queriesand tasksare resolved accurately and withinService Level Agreement (SLA) escalating whereappropriate tothePeople Advisory Lead.

Manage variednoncomplexPeopleAdvisory activity including casework and cyclical activities

Ensuring all records systemsand documentation are accuratelyupdatedand compliant with KPMG requirements

Demonstrate strong customer service skills understanding the needs of our clients and our role within People Operations

Work as part of a team and the business to ensure a smooth and seamless service is given to colleagues

Proactively develop strong and enduring relationships with key stakeholdersincluding business contactsCentres of Excellence andexternal parties

Ad hoc reporting across various systems including analysis and bespoke reporting

Proactively support and add value toGroup People and Resourcing function

Skills required

Experience working in an HR shared services or Customer Services environment; in a financial services industry

Havea good degree of understanding in applying employment law keeping up to date with changes and legaladvancements;

Haveproven experience in building Senior Stakeholderrelationships and communicatingwith people at alllevelswith a focus on customer experience anda quality outcome

Qualified or studying towards Human Resource Management degreeor equivalent

An ability to build relationships and communicate with people at all levels building rapport and challenging professionally;

High levelsof resilience with experience of working in a highly pressurised client centric environment;

Excellent attention to detail;

Excellent communicator - written and verbalwith the ability towrite and respond ina professional customer focused manner

Theability to influence and confidently negotiate at all levels;

Good organisational literacy and numeracy skills;

Theability to prioritise workloadina high pressure autonomous environment;and

Goodproficiencywith IT Officeincluding:Microsoft Excel PowerPoint Word etc. as well as SAPHRAppainHRSD (ServiceNow)Success Factorsor equivalent HR system.

Other information

Interview process: 2-3 interview rounds

Mode of interview: Telephonic/F2F/Virtual

Job location: Gurugram

Required Skills:

end-to-end employee lifecycle processes from a HR shared services or HR Operations background.

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