Senior Manager, Veeva RIM Integration Manager

Role Summary:

At Pfizer we make medicines and vaccines that change patients lives with a global reach of over 780 million patients.

Within Digital R&DCreation Center theVeevaRIMteamis responsible fordefining the strategy and leading the delivery of the Veeva RIM productsuiteto includesthe operation implementation and integration of VeevaRIM solutionsthat address R&Dbusiness PfizerVeeva RIMproduct suite includesall modules including Registrations HA Correspondence Submissions & Publishing.

The Snr Manager Veeva RIM Integration Manager is a hands-on individual contributor responsible for coordinating release readiness and lifecycle management for a complex portfolio of 60 upstream and downstream integrations supporting Pfizers Veeva RIM product suite. This role combines project management stakeholder communication and technical integration understanding including knowledge of the Veeva RIM data model and how data model changes impact integrations and consuming systems. The role works closely with Product Management Business Owners Business Process Owners Regulatory Operations technical teams Quality validation partners integration owners consuming application teams and vendors to manage release impacts data model changes remediation needs cutover readiness and operational handoffs in alignment with Agile SDLC methodologies.

Role Responsibilities:

Integration Portfolio and Project Management
Accountable for coordinating visibility readiness tracking dependency management and stakeholder alignment across a portfolio of 60 upstream and downstream Veeva RIM integrations spanning consuming systems business processes data flows and stakeholder groups.

Serve on a SAFe Agile team and contribute to PI planning backlog refinement sprint execution and management of Veeva RIM release impacts dependencies risks issues readiness status cutover activities and operational handoffs across the integration landscape.
Accountable for ensuring downstream consumers upstream source systems and Business Process Owners have clear awareness of upcoming release scope timing data model changes process impacts testing expectations cutover needs and required actions.

Accountable for developing and managing release communications Business Process Owner updates consumer impact summaries readiness checkpoints escalation messages and post-release follow-up.

Accountable for tracking timelines milestones dependencies action items decisions and stakeholder status reporting to keep integration work aligned to Veeva RIM release commitments.

Technical Integration and Remediation Coordination
Accountable for coordinating with integration owners consuming application teams technical leads platform teams and vendors to ensure technical issues root causes remediation plans and readiness risks are visible and actively tracked.

Apply practical understanding of the Veeva RIM data model APIs middleware ETL patterns file-based integrations SSO data mapping data model impacts error handling monitoring and operational support to coordinate technical discussions and decisions.
Accountable for facilitating alignment with technical teams responsible for remediating impacted consuming systems to confirm readiness track remediation progress resolve dependencies and support smooth cutover for Veeva RIM data model or integration changes.
Technical design and remediation activities are performed by the accountable technical teams; this role coordinates impact assessment readiness tracking communications and cutover alignment across those teams.

Testing Validation and Operational Readiness
Accountable for coordinating functional integration regression user acceptance cutover and operational readiness testing across impacted systems and consumers.
Partner with Quality validation testing engineering consumer teams and vendors to ensure integration changes meet SDLC and CSV expectations including requirements traceability test evidence defect management and release approvals.
Accountable for maintaining key integration and release materials such as integration inventories consumer impact matrices interface specifications data flow diagrams release checklists runbooks decision logs environment matrix and support handoff materials.

Basic Qualifications:

• Bachelors degree in Computer Science Information Systems Engineering Business or a related field with 7 years of relevant experience or equivalent combination of education and experience.

• Experience supporting integration delivery for enterprise platforms; experience with Veeva Vault and/or Veeva RIM integrations is strongly preferred.

• Experience coordinating complex integration work across upstream systems downstream consumers technical teams vendors and business stakeholder groups.

• Strong project management skills including planning milestone tracking dependency management risk/issue management release readiness tracking and stakeholder status reporting.

• Strong communications skills including the ability to create clear release communications Business Process Owner updates consumer impact summaries readiness updates escalation messages and executive-ready status updates.

• Practical understanding of the Veeva RIM data model and integration concepts including APIs middleware ETL patterns file-based integrations SSO data mapping data model impacts error handling monitoring remediation coordination and operational support.

• Experience with Agile delivery SDLC controls release governance in a regulated environment.

Preferred Qualifications:

• Experience supporting Regulatory business processes and/or working in the Life Sciences industry.

• Experience with SAFe Scrum or formal project management practices; relevant certification such as SAFe Scrum PMP or similar is a plus.
• Veeva Vault certification(s) and/or experience with Veeva RIM multi-vault deployments integration inventories consumer impact matrices release checklists cutover planning and operational runbooks.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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