Senior Manager, Software Engineering Cloud Platform
Job Summary
Summary
Guidewire provides outstanding software for the second-largest financial services industry in the world: insurance. We deliver the core applications that Property and Casualty (P/C) insurers use to build their products sell policies settle claims and bill their customers. Through Guidewire Cloud our SaaS platform we enable customers to rapidly innovate scale securely and drive measurable value. Our Application Platform and underlying cloud infrastructure help internal teams and customers build modern insurance applications boosting developer productivity enabling a rich partner ecosystem and leveraging the latest cloud technologies.As a Senior Manager Software Engineering - Platform you will be a key leader within the Application Platform organization accountable for building and leading a high-performing Platform Engineering POD. You will focus on people leadership and organizational excellence while guiding technical direction across SaaS and platform services. Partnering closely with senior engineers and product leaders you will drive delivery of resilient scalable cloud platform capabilities (preferably on AWS) that underpin a complex suite of products generating over $1B in annual revenue and serving 400 enterprises worldwide. Your leadership will be critical to ensuring our platform is reliable secure and a great experience for both developers and customers.
Job Description
Lead and grow multiple Platform Engineering teams providing clear direction coaching and career development for a team of engineers.
Set expectations give regular feedback and manage performance to build a high-performing inclusive and accountable team.
Partner with Staff/Principal Engineers to guide technical and architectural decisions for platform services focusing on scalability reliability and security rather than day-to-day coding.
Own end-to-end delivery for the Platform teams from planning and prioritization through execution rollout and ongoing improvement.
Drive adoption of engineering best practices (API-first design TDD BDD GitOps observability) across your teams.
Collaborate closely with Product Management Security and other engineering leaders to align platform roadmaps with business and customer needs.
Proactively identify risks remove blockers and ensure your POD consistently meets agreed SLAs/SLOs and quality standards.
Role-model Guidewires culture of curiosity continuous improvement and responsible use of AI encouraging your team to leverage AI and automation to improve productivity and outcomes.
Demonstrated ability to embrace AI and apply it to your role using data-driven insights to drive innovation productivity and continuous improvement.
15 years of software development experience with a strong background in building SaaS and/or PaaS products at a product company.
Significant experience in people management (typically 68 years) including hiring performance management coaching and career development of software engineers.
Proven experience leading an entire Platform Engineering POD or equivalent cross-functional platform team accountable for reliability scalability and developer experience.
Earlier-career hands-on programming experience in JavaGo/Python and still comfortable reviewing code discussing design trade-offs and challenging technical proposals.
Deep understanding of SaaS architectures on public cloud (preferably AWS) including multi-tenant highly available and secure systems.
Strong experience with CI/CD and platform tooling such as Kubernetes Docker Terraform OpenShift and modern Git-based pipelines.
Solid understanding of system design and distributed systems including resilience observability and cost-efficiency considerations.
Excellent written and verbal communication skills with the ability to influence and build trust with engineers peers and senior stakeholders.
A calm pragmatic leadership style under pressure with a strong bias for action and continuous improvement.
About Guidewire
Guidewire is the platform P&C insurers trust to engage innovate and grow efficiently. We combine digital core analytics and AI to deliver our platform as a cloud service. More than 540 insurers in 40 countries from new ventures to the largest and most complex in the world run on Guidewire.
As a partner to our customers we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600 successful projects supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration localization and innovation.
For more information please visit and follow us on Twitter: @GuidewirePandC.
Guidewire Software Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace and believe that a diversity of perspectives abilities and cultures is a key to our success. Qualified applicants will receive consideration without regard to race color ancestry religion sex national origin citizenship marital status age sexual orientation gender identity gender expression veteran status or disability. All offers are contingent upon passing a criminal history and other background checks where its applicable to the position.
Required Experience:
Senior Manager
About Company
Elevate your P&C insurance with Guidewire's industry-leading software! Streamline workflows, enhance customer experience, and drive growth. Learn more today!