Senior IT Engineer

Job Responsibilities:

Monitoring and responding to system application events/incidents/alerts raised by the Business End Users

Configuring and installing various Operating Systems Windows MAC Linux

Performing end user system maintenance and system upgrades including service packs patches hot fixes and security configurations

Configure maintain and troubleshoot OneLogin Cloud Identity System

Google Workspace (G-Suite) Administration (Users Groups Mail Routing)

MS O365 Administration (Users Groups Mail Routing)

Monitor performance and ensure system availability and reliability

Monitor system resource utilization trending and capacity planning

Provide Level 2/3 support and troubleshooting to resolve issues

Work within established configuration and change management policies to ensure awareness approval and success of changes made to the system infrastructure

Select and implement system tools policies and procedures in conjunction with the companys IT-Infra teams

Liaise with vendors and other IT personnel Business Teams for problem resolution RCA

Job Requirements:

Ideally a person should have the following experiences / possess the abilities below to succeed in this role:

5 years of experience installing configuring and troubleshooting Operating Systems: Windows MAC Linux (L2 or Above)

Experience with SSO SAML Identity Solutions like OneLogin Azure AD Okta

Proven hands-on system engineering experience

Deep understanding of system administration OS Hardening patching methodologies

Hands-on experience with monitoring system diagnostic and system analytics tools

University degree in Computer Science or a related subject

Good learning ability to comprehend evolving networking design and adapt good practices to suit the depth and breadth of technology platform(s)

Good written and oral communication skills to enable effective coordination and implementation across the organization and deliver security awareness trainings

Education/Qualifications: BE / BTech / MCA

INTERESTED CANDIDATES CAN APPLY OR CONTACT:

SIMRAN DSOUZA

Required Skills:

ITILCloud ComputingOperating Systems (Windows MAC Linux)System AdministrationTroubleshootingChange ManagementConfiguration ManagementIdentity and Access ManagementGoogle Workspace (G-Suite)MS 0365OneLogin Cloud Identity System