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Senior IT Administrator (Global)
Job Location:
Monthly Salary:
Posted:
29 September 2026 (5 days ago)
Posted:
Application Deadline:
30 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Role: Senior IT Administrator (Global)
About Us:
AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence
accurately and efficiently processes information from thousands of data sources so that
organizations can better understand enterprise spend at scale to make smarter business
decisions. It seamlessly integrates with existing accounts payable expense and card workflows
to read understand and make real-time decisions based on your unique spend profile leading
to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises
including one-third of the Fortune 500 use AppZens invoice expense and card transaction
solutions to replace manual finance processes and accelerate the speed and agility of their
businesses. To learn more visit us at .
About the Role:
As a Senior IT Administrator (Global) you will work closely with the rest of our team to ensure
that our company is using the most up-to-date technology to run our business. We are seeking
a hands-on IT administrator who will own the day-to-day reliability security and scalability of
our hardware software and internal network while directly supporting our staff across global
offices.
Roles and Responsibilities:
Administer maintain and support the companys IT infrastructure (network endpoints
servers cloud accounts) across global offices.
Manage day-to-day IT operations ensuring 24x7 availability and reliability of systems
and services.
Own the user onboarding and offboarding process including access provisioning and
deprovisioning across systems.
Administer SaaS applications user provisioning license tracking and renewal
coordination.
Execute the IT asset life cycle end-to-end: procurement deployment tracking and
secure disposal.
Monitor systems and infrastructure proactively; troubleshoot resolve and escalate
incidents within SLA.
Support the CISO/security function on day-to-day compliance tasks security tooling
configuration and audit evidence gathering.
Identify repetitive manual tasks and build automation (Shell/Python scripting API
integrations) to streamline IT operations.
Collaborate with cross-functional teams to support integration projects and resolve
tooling gaps.
Maintain and enforce existing IT policies and procedures; flag gaps for review.
Support business continuity and disaster recovery execution testing documentation
and runbook upkeep.
Act as the escalation point for Tier 2/3 technical support and helpdesk operations.
Senior IT Administrator (Global) Confidential
AppZen Senior IT Administrator (Global) JD
Document processes configurations and runbooks to build team knowledge and reduce
single points of failure.
Coordinate with vendors on day-to-day support tickets renewals and issue resolution.
Mentor junior IT staff and interns on troubleshooting approach and best practices.
Track IT performance metrics (uptime ticket resolution time SLA adherence) and report
on trends.
Experience and Qualifications:
Bachelors degree in a relevant field.
2-6 years of hands-on experience administering IT infrastructure and operations;
experience in a global multi-office or distributed-team environment preferred.
Strong working knowledge of network administration endpoint management and SaaS
application administration.
Practical experience with automation/scripting (Shell Python) to streamline recurring IT
tasks.
Comfortable working in a startup/scale-up environment. This role will require occasional
overlap with US/UK time zones.
Working knowledge of ITIL-aligned support processes (incident change and problem
management).
Hands-on experience integrating applications via APIs.
Good communication skills with the ability to support end users and collaborate across
cross-functional teams.
Prior experience mentoring junior team members or interns is a plus.
Highly organized with the ability to manage multiple priorities and tickets simultaneously.
Technologies:
Hardware: Cisco Meraki Network Infra Apple Devices Windows IoT thin clients AV
Equipment Printers
Operating Systems: MacOS Windows iOS and Linux
Platforms & Tools: Google Suite JumpCloud or similar Jira OpsGenie Bitbucket
Confluence Jenkins Zoom Admin Slack Admin AWS EC2 and S3 MySQL or
PostgreSQL GitHub Postman working knowledge of using and integrating APIs ITIL
methodology Shell and Python scripting etc.
Please share your updated resume on: emailprotected
About Us:
AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence
accurately and efficiently processes information from thousands of data sources so that
organizations can better understand enterprise spend at scale to make smarter business
decisions. It seamlessly integrates with existing accounts payable expense and card workflows
to read understand and make real-time decisions based on your unique spend profile leading
to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises
including one-third of the Fortune 500 use AppZens invoice expense and card transaction
solutions to replace manual finance processes and accelerate the speed and agility of their
businesses. To learn more visit us at .
About the Role:
As a Senior IT Administrator (Global) you will work closely with the rest of our team to ensure
that our company is using the most up-to-date technology to run our business. We are seeking
a hands-on IT administrator who will own the day-to-day reliability security and scalability of
our hardware software and internal network while directly supporting our staff across global
offices.
Roles and Responsibilities:
Administer maintain and support the companys IT infrastructure (network endpoints
servers cloud accounts) across global offices.
Manage day-to-day IT operations ensuring 24x7 availability and reliability of systems
and services.
Own the user onboarding and offboarding process including access provisioning and
deprovisioning across systems.
Administer SaaS applications user provisioning license tracking and renewal
coordination.
Execute the IT asset life cycle end-to-end: procurement deployment tracking and
secure disposal.
Monitor systems and infrastructure proactively; troubleshoot resolve and escalate
incidents within SLA.
Support the CISO/security function on day-to-day compliance tasks security tooling
configuration and audit evidence gathering.
Identify repetitive manual tasks and build automation (Shell/Python scripting API
integrations) to streamline IT operations.
Collaborate with cross-functional teams to support integration projects and resolve
tooling gaps.
Maintain and enforce existing IT policies and procedures; flag gaps for review.
Support business continuity and disaster recovery execution testing documentation
and runbook upkeep.
Act as the escalation point for Tier 2/3 technical support and helpdesk operations.
Senior IT Administrator (Global) Confidential
AppZen Senior IT Administrator (Global) JD
Document processes configurations and runbooks to build team knowledge and reduce
single points of failure.
Coordinate with vendors on day-to-day support tickets renewals and issue resolution.
Mentor junior IT staff and interns on troubleshooting approach and best practices.
Track IT performance metrics (uptime ticket resolution time SLA adherence) and report
on trends.
Experience and Qualifications:
Bachelors degree in a relevant field.
2-6 years of hands-on experience administering IT infrastructure and operations;
experience in a global multi-office or distributed-team environment preferred.
Strong working knowledge of network administration endpoint management and SaaS
application administration.
Practical experience with automation/scripting (Shell Python) to streamline recurring IT
tasks.
Comfortable working in a startup/scale-up environment. This role will require occasional
overlap with US/UK time zones.
Working knowledge of ITIL-aligned support processes (incident change and problem
management).
Hands-on experience integrating applications via APIs.
Good communication skills with the ability to support end users and collaborate across
cross-functional teams.
Prior experience mentoring junior team members or interns is a plus.
Highly organized with the ability to manage multiple priorities and tickets simultaneously.
Technologies:
Hardware: Cisco Meraki Network Infra Apple Devices Windows IoT thin clients AV
Equipment Printers
Operating Systems: MacOS Windows iOS and Linux
Platforms & Tools: Google Suite JumpCloud or similar Jira OpsGenie Bitbucket
Confluence Jenkins Zoom Admin Slack Admin AWS EC2 and S3 MySQL or
PostgreSQL GitHub Postman working knowledge of using and integrating APIs ITIL
methodology Shell and Python scripting etc.
Please share your updated resume on: emailprotected
We may use artificial intelligence tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
Required Experience:
Senior IC
About Company
Overhaul the way your finance teams work, automate spend approvals and reduce spend, comply with policy, and streamline processes. AppZen AI...
