Enter a job title or keyword

Senior Group Leader (Content Moderation)

Wipro

Job Location:

Bengaluru - India

Monthly Salary: Not provided by the employer

Posted: 10 August 2026 (30+ days ago)

Application Deadline: 1 December 2026

Vacancies: 1 Vacancy

Job Summary

Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses. With over 230000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world. For additional information visit us at .

Job Description

Operations Manager Content Review/Moderation.

Location: Bangalore India
Band: B3
Experience: 8 Years
Shift: 24/7 (5 days/week with rotational week offs)
Employment Type: Full-Time

Job Summary

We are looking for an experienced Operations Manager Content Review to lead large-scale operations in a high-volume fast-paced content moderation environment. The role demands strong strategic leadership client management and operational excellence while managing multiple teams and driving business outcomes.

Key Responsibilities

Provide strategic direction and leadership to content moderation operations
Manage end-to-end delivery including Accuracy AHT SLAs Attrition and Shrinkage
Lead and mentor Team Leaders and mid-level managers ensuring high performance
Build and maintain strong client relationships and ensure stakeholder satisfaction
Drive revenue attainment profitability and business growth opportunities
Identify process improvement and optimization initiatives to scale operations
Ensure compliance with policies quality standards and governance frameworks
Lead workforce planning capability development and employee engagement initiatives

Required Skills & Competencies

Proven ability to lead large teams (80120 FTEs) in content moderation/BPO environments
Strong strategic planning and execution capabilities
Expertise in client and stakeholder management
Strong analytical and data-driven decision-making skills
Excellent communication and presentation skills
Ability to inspire teams drive change and work independently
Agile mindset with ability to work under pressure in a 24/7 work environment

Eligibility Criteria

Graduate in any discipline
Minimum 8 years of experience in BPO/ITES or Content Moderation
Proven experience in managing large teams and operations delivery

Preferred Qualifications

Lean / Six Sigma certification
Experience in revenue management and P&L ownership.

Key Competencies

Strong observation analytical and decision-making skills
Good understanding of global and trending topics (Geopolitical Entertainment Sensitive events)
Ability to drive continuous improvement and operational excellence

Additional Details

Language: English (Read/Write/Speak)
Proficiency Level: CEFR C1
Nationality: Indian
Notice Period: Within 30 days preferred

Mandatory Skills: Content Moderation.

Experience: 5-8 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Required Experience:

Manager

Apply Now

About Company

Wipro

As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click