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Senior Executive Executive Front Office
Job Location:
Yearly Salary:
Posted:
29 September 2026 (12 hours ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
Location: Beyond by Sula Resort / The Source
Position Overview:
Are you a people person who loves creating memorable experiences Join us at Beyond by Sula Resort / The Source as a Senior Executive / Executive at the Front Office and be the face of our fantastic guest experience. Your mission: make every guest feel special from the moment they walk through our doors!
Key Responsibilities:
Be the Superstar of First Impressions: Greet every guest with a smile and a refreshing welcome drink.
Smooth Operator: Ensure our front office runs like a well-oiled machine every day.
Room Magic: Coordinate with housekeeping to make sure rooms are sparkling clean and ready on time.
Guest Whisperer: Promote and upsell our beautiful guest rooms with ease.
Welcome Wagon: Send courteous messages to guests the day before they check in.
Health Guru: Record temperatures and check vaccination statuses of arriving guests.
Check-In & Check-Out Pro: Make these processes as smooth and hassle-free as possible.
Spa Enthusiast: Drive spa revenues by promoting our relaxing services.
Feedback Collector: Gather guest feedback and turn it into glowing reviews on TripAdvisor.
Phone Friend: Answer calls and make sure guest requests are fulfilled promptly.
Money Minder: Follow up on any pending credit amounts with guests.
Paperwork Ace: Submit C forms for foreign tourists within 24 hours of check-in.
Reporting Rockstar: Create and send out monthly reports like a pro.
Billing Boss: Accurately file NC bills.
Night Owl: Conduct precise night audits.
Special Requests Master: Screen arrivals in advance to ensure all special instructions and room allocations are perfect.
Lobby Lookout: Keep the lobby looking fabulous and welcoming.
Stationery Stocker: Ensure all stationery and accessories are well-stocked.
First Aid Keeper: Keep the first aid box up to date and ready.
Complaint Resolver: Address and escalate all guest complaints immediately.
Team Leader: Ensure the duty roster is in place and shared with the team.
Shift Shifter: Update the log messages properly in each shift.
Real-Time Checker: Ensure real-time check-in and check-out.
Music Maestro: Play lobby music that fits the vibe as per SOP.
Qualifications:
Proven experience in a similar role within hospitality.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in using front office software and systems.
For applications please share your resumes with -or connect on -
hashtag
Position Overview:
Are you a people person who loves creating memorable experiences Join us at Beyond by Sula Resort / The Source as a Senior Executive / Executive at the Front Office and be the face of our fantastic guest experience. Your mission: make every guest feel special from the moment they walk through our doors!
Key Responsibilities:
Be the Superstar of First Impressions: Greet every guest with a smile and a refreshing welcome drink.
Smooth Operator: Ensure our front office runs like a well-oiled machine every day.
Room Magic: Coordinate with housekeeping to make sure rooms are sparkling clean and ready on time.
Guest Whisperer: Promote and upsell our beautiful guest rooms with ease.
Welcome Wagon: Send courteous messages to guests the day before they check in.
Health Guru: Record temperatures and check vaccination statuses of arriving guests.
Check-In & Check-Out Pro: Make these processes as smooth and hassle-free as possible.
Spa Enthusiast: Drive spa revenues by promoting our relaxing services.
Feedback Collector: Gather guest feedback and turn it into glowing reviews on TripAdvisor.
Phone Friend: Answer calls and make sure guest requests are fulfilled promptly.
Money Minder: Follow up on any pending credit amounts with guests.
Paperwork Ace: Submit C forms for foreign tourists within 24 hours of check-in.
Reporting Rockstar: Create and send out monthly reports like a pro.
Billing Boss: Accurately file NC bills.
Night Owl: Conduct precise night audits.
Special Requests Master: Screen arrivals in advance to ensure all special instructions and room allocations are perfect.
Lobby Lookout: Keep the lobby looking fabulous and welcoming.
Stationery Stocker: Ensure all stationery and accessories are well-stocked.
First Aid Keeper: Keep the first aid box up to date and ready.
Complaint Resolver: Address and escalate all guest complaints immediately.
Team Leader: Ensure the duty roster is in place and shared with the team.
Shift Shifter: Update the log messages properly in each shift.
Real-Time Checker: Ensure real-time check-in and check-out.
Music Maestro: Play lobby music that fits the vibe as per SOP.
Qualifications:
Proven experience in a similar role within hospitality.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in using front office software and systems.
For applications please share your resumes with -or connect on -
hashtag
Required Experience:
Exec
