Senior Engineer – Biobank IT Support

Introduction to role:

Are you ready to keep critically meaningful laboratory information management and biological sample storage platforms running perfectly so scientists can move faster to deliver life-changing this role your engineering decisions will directly protect research continuity data integrity and the pace of discovery across a complex global environment!

You will be the technical backbone for our Biobank and LIMS ecosystem integrating SaaS applications with enterprise systems strengthening data pipelines and automating support workflows. Can you picture yourself turning sophisticated integration challenges into simple resilient services used by teams worldwide Join a team that uses modern integration data cloud and emerging AI capabilities to help the enterprise run at speed for patients.

LIMS and Biobank Application Support: Lead the stability and performance of LIMS and Biobank SaaS products ensuring high availability swift recovery and strong vendor engagement to protect research operations.

Integration Engineering (MuleSoft): Design develop and support robust APIs and integration flows with comprehensive error handling and monitoring that make data and processes flow reliably across systems.

Data Fix (Snowflake and PostgreSQL): Investigate validate extract and reconcile data to resolve issues quickly and improve data quality and audit readiness.

Automation and Scripting: Build lightweight tools and utilities in Python or Ruby to eliminate manual effort reduce incident volume and accelerate root-cause analysis.

Cloud Operations (AWS): Support applications and integrations hosted on AWS applying core cloud concepts to improve reliability scalability and cost awareness.

Service Management (ITIL): Lead incident problem change and service request processes with clear ownership strong communication and measurable service improvements.

Agile Release Delivery: Chip in across planning configuration testing deployment and post-release stabilization for major releases bringing predictability and speed to delivery.

Cross-Functional Teamwork: Partner with application infrastructure security data business and vendor teams to align priorities remove blockers and deliver outcomes that matter to end users.

Operational Excellence and Knowledge: Build and maintain user documentation operational runbooks and knowledge articles that enable consistent high-quality support at scale.

AI-Enabled Support Innovation: Explore and pilot GenAI and agentic solutions to enhance troubleshooting knowledge management and operational efficiency turning learning into measurable productivity gains.

• 7 years of IT/software engineering experience preferably within the Pharmaceutical or Life Sciences industry.
• Strong experience supporting LIMS and/or Biobank SaaS products.
• Hands-on experience with SaaS application support incident fix integrations releases and vendor coordination.
• MuleSoft Developer experience with MuleSoft certification.
• Good solid understanding of Snowflake and PostgreSQL including SQL.
• Basic scripting/programming experience in Python or Ruby.
• Basic knowledge of AWS cloud services and concepts.
• Understanding of ITIL principles and IT service management processes.
• Experience working in Agile/Scrum environments.
• Experience participating in major application release projects.
• Strong analytical fixing problem-solving and social skills.
• Ability to work efficiently across geographically distributed and cross-functional teams.
• Bachelors or Masters degree or equivalent experience in Computer Science Information Technology Engineering Pharmaceutical Sciences or a related rigor.
  

Practical experience working with AI agents Generative AI LLM-based tools or AI-powered automation.

Experience creating basic AI agents using enterprise AI platforms or LLM frameworks AWS or ITIL/Agile certification.

Knowledge of GxP 21 CFR Part 11 EU Annex 11 and ALCOA principles.

Experience with CI/CD DevOps application monitoring and automated testing.

Experience working with global teams and external SaaS/product vendors.

Here your engineering craft powers science at scale. You will join a high-performing digitally fluent community that is integrated across the enterprise using modern platforms and data-driven practices to remove friction and speed progress for teams focused on patients. We bring diverse authorities together to challenge assumptions co-create aggressive solutions and move quicklybalancing ambition with support and patience with candor. You will see the impact of your work in how reliably our scientists operate each day while gaining access to modern technology complex global problems and the freedom to turn practical ideas into real outcomes.

Take the next step to own critical Biobank platforms sharpen your impact across integrations and data and help speed medicines to patientsyour next breakthrough starts here!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds with as wide a range of perspectives as possible and harnessing industry-leading skills. We believe that the more inclusive we are the better our work will be. We welcome and consider applications to join our team from all qualified candidates regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment) as well as work authorization and employment eligibility verification requirements.