Senior DevOps Engineer Level 4

Why Join HYCU

HYCU is the fastest-growing leader in the multi-cloud and SaaS dataprotection as a serviceindustry. By bringing true SaaS-based data backup and recovery to on-premises cloud-native and SaaS IT environments the company provides unrivaled data protection migration disaster recovery and ransomware protection to thousands of companies worldwide. The companys award-winning R-Cloud platformeliminatescomplexity risk and thehigh costof legacy-based solutions providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91 HYCU has raised $140M in VC funding to date and is based in Boston Mass. Learn more at.

Job Summary (Essential Functions)

• Design build and operate highly available scalable cloud infrastructure for AiR.

• Build and operate Kubernetes-based environments supporting backend data search and AI workloads.

• Define and maintain Infrastructure as Code for repeatable and controlled environment provisioning.

• Build and optimize CI/CD pipelines across AiR services.

• Establish monitoring logging tracing alerting and operational dashboards across the platform.

• Implement infrastructure security secrets management IAM and least-privilege access controls.

• Enable reliable deployment and operation of AI/LLM integrations and agentic services without requiring ownership of model training infrastructure.

• Automate environment provisioning deployment configuration upgrades and operational workflows.

• Partner with engineering teams to improve reliability scalability performance and developer productivity.

• Establish production-readiness standards and participate in incident response and root-cause analysis.

Technical Skills & Job Requirements

• Strong hands-on experience with public cloud infrastructure such as AWS Azure or GCP.

• Deep experience with Kubernetes and Docker in production environments.

• Strong experience with Infrastructure as Code preferably Terraform.

• Experience designing and maintaining CI/CD pipelines using technologies such as GitHub Actions GitLab CI Jenkins or equivalent.

• Strong understanding of cloud networking load balancing DNS service discovery storage and identity/access management.

• Experience implementing observability using technologies such as Prometheus Grafana OpenTelemetry Datadog ELK/OpenSearch or equivalent.

• Strong understanding of production reliability patterns including high availability fault tolerance disaster recovery capacity planning and autoscaling.

• Experience with secrets and configuration management.

• Strong scripting and automation skills using Python Bash or equivalent.

• Understanding of infrastructure security vulnerability management IAM/RBAC and least-privilege principles.

• Experience supporting distributed data-intensive or high-throughput production systems.

Strongly Preferred

• Experience operating OpenSearch/Elasticsearch Kafka Redis databases or similar stateful distributed platforms.

• Experience supporting AI/LLM applications vector databases inference APIs or agentic workloads.

• Experience with GitOps technologies such as Argo CD or Flux.

• Experience implementing FinOps practices cloud cost monitoring and resource optimization.

• Experience supporting multi-tenant enterprise SaaS platforms.

• Familiarity with SRE practices including SLOs SLIs error budgets incident management and capacity planning.

Responsibilities

• Own the infrastructure foundation and deployment architecture for HYCU AiR.

• Define infrastructure standards and reusable deployment patterns across engineering teams.

• Build automated and reproducible development test staging and production environments.

• Ensure infrastructure supports secure isolation and scaling of enterprise workloads.

• Build comprehensive observability across applications and infrastructure.

• Establish alerting operational dashboards and production health metrics.

• Improve deployment frequency and reliability through CI/CD and infrastructure automation.

• Partner with developers to diagnose infrastructure networking performance and production issues.

• Drive infrastructure cost optimization without compromising reliability or performance.

• Establish backup recovery resilience and operational-readiness practices for platform infrastructure.

• Continuously identify infrastructure risks operational bottlenecks and opportunities for automation.

Education & Experience

• Bachelors or Masters degree in Computer Science Engineering or a related field or equivalent practical experience.

• 69 years of experience in DevOps Cloud Infrastructure Platform Engineering or Site Reliability Engineering.

• Demonstrated experience owning production cloud infrastructure at scale.

• Experience supporting enterprise SaaS distributed systems or data-intensive platforms.

• Proven ability to work across development and architecture teams and drive infrastructure decisions from design through production.
  

Attributes of a Successful HYCUer in this role:

• Self-starterandstrategicthinkerwhothinksoutsidethebox
• Takes responsibility and ownership for driving successful outcomes. Youre results-driven with a winning attitude
• Team player! You have excellent people and management skills to interact with staff colleagues cross-functional teams and third parties
• Hands-onandbuildersmentalitywithanentrepreneurialmindsetandintrinsicmotivation
• Obsessed with being customer-focused - We know our customers and are advocates for their voice and point of view across HYCU
• Intellectualcuriosityalwaysopenforcontinuouslearning/growthmindset

Who We Are:

Our Core Values:AuthenticityGritandEmpathyare at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our pride ourselves in developing an inclusive and diverse company that supports ouremployees and customers to do extraordinary things.

The following is how we approach each Core Value:

• Authenticity To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally authenticity in relationships: ensuring that we are honest and do what we sayweregoing to do.

• Grit Towinwe need to want it. Every team member needs to be able to jump in and help at every turn. Whetheritsstaying late to help a colleague or customer orfindinga better process and making sureitscommunicated cross-functionally. You justhave todo it and love itand never stop trying.

• Empathy We need to care about each other about our clients about our business and about the world around us. That might seem like a tall order but if wedontlive in a constant state of empathy if wedontstrive to truly put ourselves in another persons shoes we cannot truly serve the market.

We are at our best when we stay true to our Core Values.Simon Taylor CEO

What We Offer:

Come work for one of CRNs Cloud 100 Companies for 2026. At HYCUyoullhave the opportunity to build your career with a Visionary B2B SaaS company fromGartners Magic Quadrant forBackUpand DataProtection Platforms.HYCU provides an excellent benefits package including Medical Insurancegenerous time off and more. We offer career development programs and an inclusive global culture. All our employeesparticipatein our equity program.

Required Experience:

Senior IC