Senior Consultant Program Manager Tungsten
Job Summary
Job Purpose :
Job Purpose :
The Sr. Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end-user customers and partners. The Professional Services Consultant is presented to our Partners and End Users as the subject-matter expert in the configuration and customization of Tungsten Automation Corporation product
Key Responsibilities
- Deliver Tungsten Automation Corporation solutions to customers based on requirements document
- Provide technical leadership to the customer on the Tungsten Automation Corporation solution as configured to the customers requirements
- Work closely with the project manager to keep projects on schedule and within budget
- Function as the Tungsten Automation Corporation subject matter expert when onsite at the customers location
- Work independently in developing a solution per the customers requirements
- Document all customer-specific configurations
- Install Tungsten Automation Corporation configuration in customer environments when not implementing cloud / SaaS solutions.
Qualifications :
- Experience with Tungsten Automation Corporation products or equivalent products from both a functional and technical perspective
- Bachelors Degree or equivalent in Computer Science Information Systems or related specialization.
- 6 years experience in the field or a related area preferred
- Must have excellent communication skills strong organizational abilities and a high degree of attention to detail.
- Consultative communications style effective listener
- Good presentation and organization skills
- Ability to collect and document business requirements technical requirements and process flows
Skills and Knowledge Required :
- Strong written communication clear verbal communication and presentation skills to enable interactions with a global employee and customer base
- Consultative communications style effective listener
- Work collaboratively with team members understand team objectives and help team meet these objectives
- Understand customers goals and objectives
- Adhere to established work schedule and plans
- Demonstrate attention to detail
- Demonstrate strong listening skills asking questions to clarify for understanding
- The ability to develop and manage multiple projects and project teams simultaneously while remaining detail-oriented
- Strong technical analytical and problem solving/troubleshooting skills
- Understanding of software development architecture and customization
- Familiarity with Enterprise Application Services
- SQL Server-based skills; in areas such as MS SQL Server architecture design and tuning
- Experience writing scripts using SQL PL/SQL and programming languages
- Ability to understand the functional design and technical project requirements
- Working knowledge of one of the following domains: AP AR Payroll HR etc. workflow BPR and/or SAP
- Escalate support issues with appropriate internal resources when necessary
- Transfer/share technical knowledge to others team members
- Accurately and professionally document all work
- Proficient with Microsoft Office Suite (Word Excel PowerPoint Outlook Visio
- Ability to work alternative shiftother and client hours when necessary
- Ability to travel to customer project locations as needed
Desired characteristics in candidates
- Effective communication skills fortechnical and non-technical audiences
- Analytical and proven problem-solving skills
- High Emotional IQ
- Embraces challenges
- Team-orientation rather than an individual contributor
Compensation and start dates
- Hiring now for immediate start
- Salary: Competitive base and bonus determined by level and experience
WonderBotz is an Equal Employment Opportunity employer.
Required Experience:
Manager
About Company
Explore Agentic Process Management with WonderBotz. Align AI, automation, and people to achieve faster, outcome-driven business results.