Senior Consultant
Job Summary
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Team Overview
The Technical Platform Manager (TPM) is responsible for driving the strategy roadmap adoption governance and delivery of enterprise platform services that enable secure scalable and efficient software development and infrastructure operations across the organization.This role partners with platform service owners engineering leaders architecture security compliance cloud engineering and application development teams to define platform capabilities establish operational excellence standards drive platform adoption and deliver measurable business outcomes. The TPM serves as a strategic leader who balances platform scalability reliability security developer experience and cost optimization while ensuring enterprise platform services continue to meet evolving business and technology needs.
Platform domains may include Observability Infrastructure Automation PKI and Certificate Lifecycle Management Trusted Images Kubernetes and Container Platform Services Developer Tooling and Internal Developer Platforms.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview And Core Responsibilities
Define and manage the roadmap for enterprise platform services including:
Observability
PKI and Certificate Lifecycle Management
Trusted Images
Container Platform Services (Kubernetes/CMK)
Infrastructure Automation
Internal Developer Platform capabilities
Drive platform strategy lifecycle management adoption and governance in partnership with platform service owners and engineering leadership.
Identify platform investment priorities aligned to organizational objectives and engineering needs.
Balance platform standardization with flexibility to support diverse engineering teams and business requirements.
Drive adoption of enterprise platform services across engineering organizations.
Establish feedback mechanisms to understand customer needs and continuously improve platform offerings.
Measure and report platform adoption utilization maturity and customer satisfaction.
Champion self-service platform capabilities that improve developer productivity and experience.
- Define and maintain platform governance models operating processes and service lifecycle standards.
- Establish and monitor service KPIs SLAs SLOs operational health metrics reliability indicators and adoption measures.
- Partner with engineering teams to ensure services meet enterprise standards for security availability scalability and compliance.
- Drive continuous improvement initiatives based on operational data service performance and customer feedback.
Manage cross-team initiatives spanning multiple platform and engineering organizations.
Develop and maintain delivery plans release schedules dependencies risks and mitigation strategies.
Facilitate Agile planning PI Planning readiness activities roadmap reviews and executive reporting.
Ensure successful execution of platform initiatives while maintaining alignment with strategic objectives.
Coordinate complex initiatives involving:
Enterprise Architecture
Information Security
Compliance & Risk
Cloud Engineering
Platform Operations
Application Development Teams
Build alignment among technical and business stakeholders.
Influence architecture decisions platform standards and engineering best practices.
Drive consistent adoption of enterprise-wide platform capabilities and operating models.
Required Knowledge And Experiences
Required Knowledge & Experiences:
- 5 years of experience as a Technical Platform Manager Technical Product Manager Technical Program Manager or similar leadership role within an Agile environment.
- 3 years of experience supporting cloud infrastructure platform engineering developer platforms DevOps or Site Reliability Engineering organizations.
- Experience defining and executing platform strategy adoption governance service lifecycle management and roadmap execution.
- Strong understanding of platform engineering domains including Observability Infrastructure Automation PKI/Certificate Services Container Platforms and Cloud Operations.
- Strong understanding of cloud architecture scalability reliability resiliency security and operational excellence principles.
- Experience managing shared platform services or internal developer platforms serving multiple engineering teams.
- Experience establishing and tracking platform KPIs SLAs SLOs operational health metrics reliability indicators and adoption measures.
- Experience coordinating cross-functional initiatives involving Architecture Security Compliance Cloud Engineering Operations and Application Development teams.
- Proven ability to influence technical and business stakeholders at all organizational levels.
- Strong ownership mindset with demonstrated success managing dependencies risks and commitments across multiple teams.
- Ability to identify patterns across organizations simplify complexity and establish consistent operating standards.
- Experience managing platform roadmaps requirements delivery execution and reporting using Jira Confluence and related workflow tools.
- Experience working with globally distributed teams across multiple time zones.
- Excellent communication and presentation skills including the ability to translate complex technical topics into actionable business outcomes.
- Experience balancing platform scalability reliability security and adoption while optimizing infrastructure and operational costs.
Required Technical Skills:
- Cloud platforms: AWS Microsoft Azure and/or Google Cloud Platform (GCP).
- Observability platforms and technologies including Google Cloud Observability OpenTelemetry Splunk Google Cloud Logging Google Cloud Monitoring OpenSearch or similar solutions.
- Infrastructure-as-Code (IaC) platforms and automation tools such as Terraform Harness or equivalent technologies.
- Containerization and orchestration platforms including Docker Kubernetes and cloud-native container services.
- CI/CD platforms developer tooling ecosystems and software delivery pipelines.
- Cloud security concepts including IAM RBAC encryption secrets management and network security.
- Familiarity with Enterprise PKI certificate lifecycle management HSMs public and private certificate authorities TLS cryptographic controls and secrets management.
- Experience with trusted image management OS hardening vulnerability remediation software supply chain security and container image governance.
Were also looking for the preferred skills below. Whether you are proficient or could use some brushing up were happy to support your career development and growth in:
- Knowledge of Site Reliability Engineering (SRE) principles and operational excellence practices.
- Experience building self-service platform capabilities and improving developer experience.
- Experience supporting enterprise platform transformation or cloud modernization initiatives.
- Familiarity with compliance and regulatory frameworks such as SOC 2 ISO 27001 PCI DSS HIPAA or similar standards.
- Experience supporting enterprise-scale Kubernetes and container platform ecosystems.
- Familiarity with platform engineering maturity models and internal developer platform operating frameworks.
- Experience presenting platform strategy service health adoption metrics and operational performance to executive leadership.
TransUnion Overview:
At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.
TransUnion Job Title
Sr Consultant Scrum Master
Required Experience:
Senior IC
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more