Senior Business Analyst, FinOps

We are looking for a detail-oriented professional to define document and optimize business processes and end-to-end transaction workflows. This role bridges business operations and technology by ensuring that process flows are clearly articulated enabling teams to design and deliver effective solutions.

Key Responsibilities

Business Process Definition: Analyze document and standardize business processes to ensure clarity consistency and alignment with organizational objectives.

Transaction Flow Mapping: Design and communicate end-to-end transaction workflows capturing each step from initiation to completion including decision points handoffs and exception handling.

Requirements Gathering: Collaborate with business stakeholders to elicit validate and document functional and operational requirements including performance scalability and reliability standards that drive process design.

Design Document Review: Engage with Process Subject Matter Experts (SMEs) and Technology teams to obtain assurance that the Technology High-Level Design (HLD) and Low-Level Design (LLD) documents align with defined business processes transaction flows and functional requirements ensuring that proposed solutions accurately reflect business intent before development begins.

Process Optimization: Identify inefficiencies redundancies and gaps in existing workflows and recommend improvements to enhance operational effectiveness.

Stakeholder Communication: Serve as the liaison between business units and technology teams translating business needs into structured process documentation that guides solution development.

Feasibility & Risk Review: Assess proposed process and system changes for operational risk scalability and compliance considerations ensuring decisions are sound and future-ready.

Cross-functional Collaboration: Partner with product operations and technology teams throughout the project life/cycle to validate process designs and support successful implementation.

Documentation & Governance: Maintain up-to-date process documentation workflow diagrams and transaction models in accordance with organizational standards.

Basic qualifications
8 years of Accounts Receivable or Account Payable experience
4 years of applying key financial performance indicators (KPIs) to analyses experience
6 years of identifying leading and executing opportunities to improve automate standardize or simplify finance or business tools and processes experience
Bachelors degree in finance & accounts engineering statistics or business or Bachelors degree and 5 years of quantitative role (engineering process re-engineering quality assurance) experience
Experience with advanced use of SQL for data mining and business intelligence
Experience designing and delivering end-to-end solutions from scoping requirements through implementation
Ability to analyze quantitatively problem-solve and scope business requirements

Preferred qualifications
3 years of tax or a related analytical field experience
MBA or CPA
Experience working with large-scale data mining and reporting tools (examples: SQL MS Access Essbase Cognos) and other financial systems (examples: Oracle SAP Lawson JD Edwards); Knowledge of Tableau
Experience as a solution architect migration specialist or similar solutioning role
Ability to develop new ideas and creative solutions for complex technical challenges
Experience with software development methodologies and programming languages such as Java
Experience with AI/ML technologies including large language models natural language processing or intelligent automation tools to enhance business processes
Familiarity with AI-driven process mining and optimization platforms (e.g. Celonis UiPath AI Center) and the ability to leverage AI for workflow analysis and decision support


Key job responsibilities
Key Responsibilities
Business Process Definition: Analyze document and standardize business processes to ensure clarity consistency and alignment with organizational objectives.
Transaction Flow Mapping: Design and communicate end-to-end transaction workflows capturing each step from initiation to completion including decision points handoffs and exception handling.
Requirements Gathering: Collaborate with business stakeholders to elicit validate and document functional and operational requirements including performance scalability and reliability standards that drive process design.
Design Document Review: Engage with Process Subject Matter Experts (SMEs) and Technology teams to obtain assurance that the Technology High-Level Design (HLD) and Low-Level Design (LLD) documents align with defined business processes transaction flows and functional requirements ensuring that proposed solutions accurately reflect business intent before development begins.
Process Optimization: Identify inefficiencies redundancies and gaps in existing workflows and recommend improvements to enhance operational effectiveness.
Stakeholder Communication: Serve as the liaison between business units and technology teams translating business needs into structured process documentation that guides solution development.
Feasibility & Risk Review: Assess proposed process and system changes for operational risk scalability and compliance considerations ensuring decisions are sound and future-ready.
Cross-functional Collaboration: Partner with product operations and technology teams throughout the project life/cycle to validate process designs and support successful implementation.
Documentation & Governance: Maintain up-to-date process documentation workflow diagrams and transaction models in accordance with organizational standards.


- 8 years of Accounts Receivable or Account Payable experience
- 4 years of applying key financial performance indicators (KPIs) to analyses experience
- 5 years of identifying leading and executing opportunities to improve automate standardize or simplify finance or business tools and processes experience
- Experience designing and delivering end-to-end solutions from scoping requirements through implementation
- Ability to analyze quantitatively problem-solve and scope business requirements
- Experience with advanced use of SQL for data mining and business intelligence
- Bachelors degree and 8 years of quantitative role (engineering process re-engineering quality assurance) experience

- 3 years of tax finance or a related analytical field experience
- CMA or CPA or MBA in finance accounting or related field
- Experience working with large-scale data mining and reporting tools (examples: SQL MS Access Essbase Cognos) and other financial systems (examples: Oracle SAP Lawson JD Edwards); Knowledge of Tableau
- Experience as a solution architect migration specialist or similar solutioning role
- Ability to develop new ideas and creative solutions for complex technical challenges
- Experience with software development methodologies and programming languages such as Java
- Experience with AI/ML technologies including large language models natural language processing or intelligent automation tools to enhance business processes
- Familiarity with AI-driven process mining and optimization platforms (e.g. Celonis UiPath AI Center) and the ability to leverage AI for workflow analysis and decision support

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