Senior Black Belt Analyst

Job Track Description:

• Requires formal education and relevant expertise in a professional sales or technical area.
• Performs technical-based activities.
• Contributes to and manages projects.
• Uses deductive reasoning to solve problems and make recommendations.
• Interfaces with and influences key stakeholders.
• Leverages previous knowledge and expertise to achieve results.
• Ability to complete work self-guided.
• College or university degree required.

General Profile

• Requires knowledge and experience in field.
• Uses best practices and knowledge of business issues to improve products or services.
• Solves complex problems and takes a new and actionable perspective on existing procedures.
• Receives minimal guidance and is a self-starter.
• Acts as a resource for colleagues with less experience.

Functional Knowledge

• Requires conceptual expertise of theories practices and procedures.

Business Expertise

• Has knowledge of best practices and team integration.
• Is aware of the competition and what makes them different in the market.

Impact

• Impacts a range of customer operational project or service activities.
• Works within broad guidelines and policies.

Leadership

• Acts as a resource for colleagues with less experience.
• May guide small projects with manageable risks and resource requirements.

Problem Solving

• Solves complex problems.
• Offers a new perspective on existing solutions.
• Exercises judgment based on reviewing many sources of information.

Interpersonal Skills

• Ability to clearly explain difficult or sensitive information.
• Works to build consensus within a team.

Responsibility Statements

• Facilitates the implementation of the Business Process Management System.
• Leads Six Sigma black belt projects for black belt certification.
• Coaches green belt and lower complexity projects across the business.
• Coaches the quality team on how to build a transaction monitoring framework.
• Gathers employee ideas on process improvement.
• Performs other duties as assigned.
• Complies with all policies and standards.