Senior Batch Specialist (Ex-Wipro Aon with US Healthcare TBA domain exp.)

Our story

At Alight we believe a companys success starts with its people. At our core we Champion People help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.

Our Values:

Champion People be empathetic and help create a place where everyone belongs.

Grow with purpose Be inspired by our higher calling of improving lives.

Be Alight act with integrity be real and empower others.

Its why were so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health wealth wellbeing absence management and navigation.

With a comprehensive total rewards package continuing education and training and tremendous potential with a growing global organization Alight is the perfect place to put your passion to work.

Join our team if you Champion People want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at.

Alight requires all virtual interviews to be conducted on video.

About role:

Senior Batch Specialist

Key Expectations

• Configure test and maintain Alights proprietary Total Benefit Administration (TBA) system to support client requirements
• Deliver accurate analysis and test plans for low to medium complexity projects
• Ensure smooth batch operations post-implementation and ongoing system stability
• Support and monitor automated production jobs addressing failures and ensuring smooth execution.
• Mentor and coach new hires on batch configuration and test execution
• Maintain high standards of quality accuracy and compliance while meeting delivery timelines
• Collaborate effectively with global teams and proactively communicate status and risks

Required Skills

• Strong knowledge of US Benefits Domain (Health Management / Defined Benefits

/ Defined Contributions)

• Hands-on experience with:
• SQL (intermediate level)
• SAS programming
• Batch processing concepts
• System analysis and testing (Unit & Integration)

• Understanding of:
  • SDLC principles
  • Relational database concepts (tables keys queries)
  • Data flows and batch processing logic
• Ability to debug and troubleshoot system and code issues

• Excellent written and verbal communication skills
• Strong analytical problem-solving and attention-to-detail skills
• Ability to adapt to changing priorities and work independently

Role Description

The Senior Batch Specialist is responsible for configuring testing and maintaining Alights Total Benefit Administration (TBA) system. The role involves delivering accurate analysis and test plans that reflect technical data extraction and coding requirements aligned with client needs.

This position works closely with client delivery teams to build and sustain a comprehensive system platform supporting all client requirements. Post-implementation; the role ensures batch operations run smoothly and remain current.

In addition to technical responsibilities the Senior Batch Specialist plays a key role in coaching and mentoring new associates contributing to quality management shared services support and effective communication across teams.

Detailed Responsibilities

• Production Support Documentation & Ongoing Task Management 65%
• Quality Management & Testing 10%
• Coaching & Mentoring 10%
• Client & Internal Communication (SDT huddles touchpoints) 10%
• Shared Services Support 5%

Education

• Bachelors degree in computer science Mathematics or equivalent analytical discipline
• / BCA / MCA preferred

Experience

• Prior experience with Alight / Aon / Wipro is an added advantage

Behavioral & Cultural Expectations

• Treats everyone with respect and dignity; embraces diversity
• Adheres to the Alight Code of Conduct
• Demonstrates ownership initiative and accountability

Benefits

We offer programs and plans for a healthy mind body wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options wellbeing and support programs retirement vacation and sick leave maternity paternity & adoption leave continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight you understand that should you be made an offer it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation education verification employment verification and criminal check search against global sanctions and government watch lists credit check and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued respected and supported. We know that diverse teams are stronger more innovative and more successful.

At Alight we welcome and embrace all individuals regardless of their background and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter more inclusive future.

As part of this commitment Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring reasonable accommodation is needed please contact.

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex race color religion creed national origin ancestry age physical or mental disability medical condition pregnancy marital or domestic partner status citizenship military or veteran status sexual orientation gender gender identity or expression genetic information or any other legally protected characteristics or conduct covered by federal state or local addition we take affirmative action to employ disabled persons disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs practices and observances unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries partners or purchasers of Alight business units.

We offer you a competitive total rewards package continuing education & training and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries partners or purchasers of Alight business units.