Senior Associate Program and Project Management

Project and Program Management
The Program and Project Management role is responsible for planning organizing and controlling resources/processes to achieve project/program objectives within scope time quality and budget constraints. As a subject matter expert in Project/Program Management this job utilizes general knowledge of the project/business requirements to manage large projects for the organization.

Key Responsibilities and Duties

• Organizes project teams by assigning individual responsibilities developing project schedules and determining resource requirements necessary to ensure project is successful.
• Estimates the costs resources and time required to complete each phase of a project and allocates resources and tasks to ensure these targets are met.
• Implements an established project plan and monitors progress and performance against this plan.
• Monitors the status of projects including cost timing and staffing.
• Identifies and resolves obstacles to completing project on time and to budget.
• Conducts project meetings and prepares regular reports to communicate the status of the project within and beyond the project team.
• Coordinates the activities of outside contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of service.
• Coaches reviews and delegates work to lower level professionals.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5 Years Required; 7 Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Lead Agile ceremonies and Scrum events including sprint/PI planning daily stand-ups sprint reviews and retrospectives fostering a culture of collaboration accountability and continuous improvement across cross-functional teams.

Manage end-to-end project delivery by defining scope timelines budgets and resource plans while simultaneously serving as Scrum Master to remove impediments and keep teams focused on sprint goals and business priorities.

Coach and mentor team members on Agile and Scrum principles promoting self-organization and high performance while ensuring adherence to established frameworks and delivery standards.

Track analyze and report on key performance metrics including sprint velocity burn-down and burn-up charts cycle time defect rates and on-time delivery percentages to identify trends forecast delivery timelines and drive data-informed decisions across the project lifecycle.

Provide transparent project reporting and stakeholder communication by translating delivery progress performance data and risk indicators into executive-level dashboards and updates ensuring alignment between team execution and organizational goals.

Related Skills

Adaptability Collaboration Communication Consultative Communication Executive Presence General Risk Management Influence Problem Solving Program Management Project Management Relationship Management Stakeholder Engagement

Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent reduce risk by insourcing key platforms and processes as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization with a focus on technology operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners our goal is to reduce risk improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age race color national origin sex religion veteran status disability sexual orientation gender identity or any other legally protected status.

Our Culture of Impact

At TIAA were on a mission to build on our 100 year legacy of delivering for our clients while evolving to meet tomorrows challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People Be Client Obsessed Lead with Integrity Own It and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveens entrepreneurial spirit where we work hard and work together to create lasting impact. Here every associate can grow through meaningful learning experiences and development pathwaysbecause when our people succeed our impact on clients lives grows stronger.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

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Privacy Notices

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