Senior Associate Accounts Receivable

The Order to Cash (OTC) Credit Controller will ensure Accounts Receivable (A/R) and credit and collection activities for the organisation are processed timely and accurately. They will develop and execute continuous process improvements to streamline order-to-cash process.

Provide financial order management support to business units supply chain and sales personnel to control credit exposure affect timely payment and minimise and resolve customer disputes

. Execute collection of assigned customer account portfolio

. Lead monthly calls with labels related to account balances for own ledger

. Ensure all payments are collected within the specified payment term

Work closely with finance to ensure cash forecasts are accurate and complete

. Facilitate monthly A/R close process including preparation of accounts receivable ledger including any adjustments allocations and reconciliation of specific accounts

. Evaluate customer accounts for any issues relating to reconciliations/settlements ensuring aging balances are investigated and resolved.

Advise label finance teams on any risky customers for their bad debts provisions ensure proper escalation of risks and refer uncollectable debts for support or write-off

Manage customer inquiries and disputes in both SAP and PEGA.

Process dispute/deduction adjustments and write-off balances.

Conduct A/R search queries liaise with business partners including label and publishing divisions corporate divisions (tax legal etc.) on various projects

. Maintain accurate credit and collection files and perform monthly portfolio analysis.

Provide support to the OTC Team to ensure full team coverage including approving invoices and credit notes allocating cash creating adjustments and any other task deemed necessary by the OTC Manager About you:

2 years of experience in a credit control role with high volume of transaction processing in financial ERP Understanding of internal controls indirect taxes and service desk operations desired

Strong work-ethic and a self-starter who proactively seeks out new solutions.

Ability to multi-task and prioritise projects working well under pressure.

Detail oriented. Wed love it if you also had:

Knowledge of SAP ERPs and S/4HANA

Qualifications :

graduate

Remote Work :

No

Employment Type :

Full-time