Senior Analyst Global Accounts Payable

Fluence (Nasdaq: FLNC)is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets we are transforming the way we power our world for a more sustainable future. For more information please visit.

Job Description:

The Senior Analyst Global Travel & Expense and Corporate Card is responsible for executing and supporting end-to-end global T&E operations including expense report audit corporate card administration SAP Concur support policy compliance employee query resolution month-end activities reporting and control improvement. The role serves as a subject matter expert and ensures transactions are accurate supported appropriately approved policy-compliant and audit-ready

• Review and audit employee expense reports in SAP Concur for accuracy completeness business purpose supporting documentation expense classification approval evidence and compliance with applicable policies.
• Validate itemized receipts travel documentation attendees dates locations business justification tax details and other required evidence.
• Identify duplicate personal unsupported incorrectly classified late-submitted or out-of-policy expenses.
• Return or reject non-compliant reports with clear professional and policy-based explanations.
• Assess policy exceptions and ensure required pre-approvals business rationale and exception approvals are documented before processing.
• Use the approved T&E audit checklist and retain evidence sufficient for management statutory internal audit and SOX review.

• Support day-to-day SAP Concur administration including user maintenance approval routing audit rules employee master-data issues and configuration-related queries.
• Monitor expense reports that fail to post from Concur to SAP and coordinate resolution with Concur IT ERP integration and Accounting teams.
• Support testing and validation of workflow changes system enhancements audit-rule updates new expense types and policy-driven controls.
• Raise and track system incidents enhancement requests production issues and integration failures through the approved support process.
• Identify opportunities to replace manual checks with system warnings mandatory fields preventative controls or approval routing.

• Support the corporate card lifecycle including card issuance onboarding replacement cancellation and temporary or permanent limit changes.
• Coordinate with card providers and internal stakeholders to resolve declined transactions blocked cards incorrect limits merchant restrictions travel notifications and other card-related issues.
• Monitor unsubmitted overdue and aged card transactions and initiate structured follow-up and escalation.
• Track personal expenses charged to corporate cards and support recovery through payroll deduction or other approved repayment processes.
• Review corporate card usage for potential policy violations including personal use procurement bypass inappropriate merchant categories cash withdrawal and unsupported purchases.
• Maintain complete approvals acknowledgements recovery documentation and audit evidence for card-program activities.

• Maintain current knowledge of policies and procedures affecting Travel Expense Corporate Card Procurement and employee reimbursement.
• Interpret policy requirements and translate them into consistent operational audit checks.
• Identify areas where policies are silent overlapping unclear or inconsistent and escalate them with documented examples and recommendations.
• Ensure expenses are reviewed against the policy in force and are not approved solely based on past practice or informal understanding.
• Support periodic policy reviews and recommend changes based on operational issues employee queries audit findings and spend analysis.
• Assist in translating policy requirements into Concur controls evidence requirements approval workflows and exception-routing rules.

• Monitor expense reports and corporate card transactions across defined ageing categories.
• Issue timely reminders to employees and approvers and maintain evidence of follow-up.
• Escalate unresolved or repeat non-compliance to managers T&E leadership Finance HR Payroll Controllers or regional leadership as applicable.
• Support approved corrective actions such as card suspension limit reduction payroll recovery or targeted communication.
• Maintain trackers showing pending actions employee responses manager follow-ups aged amounts and resolution status.
• Proactively highlight cases that may affect close reimbursement card settlement audit compliance or reporting accuracy.

• Support timely T&E month-end activities including expense-report processing accrual preparation card reconciliations employee receivable tracking and posting-failure resolution.
• Review pending and unsubmitted expense transactions for potential accrual or reporting impact.
• Coordinate with Accounting and regional Finance teams to provide required T&E data within close timelines.
• Monitor approved reports pending financial posting and ensure exceptions are investigated and resolved.
• Support correct expense-type general-ledger cost-center project legal-entity and tax classification.
• Prepare schedules reconciliations and supporting evidence required for month-end review and audit.

• Prepare operational and compliance reporting covering volume ageing turnaround time card transactions personal expenses policy exceptions overdue submissions failed postings and query trends.
• Analyze T&E data to identify recurring policy breaches control gaps unusual categories high-value transactions duplicate claims weak business purpose and unsupported spending.
• Review catch-all or higher-risk categories such as Miscellaneous Undefined Project Materials IT Supplies Contractor Services and personal card use.
• Produce concise management insights root-cause analysis and recommended corrective actions.
• Use Excel Power BI Concur reporting and available analytical tools to improve visibility and decision-making.
• Ensure identified risks are followed through to corrective action policy clarification system improvement or employee communication.

• Act as a senior point of contact for employees and approvers on expense submission reimbursement corporate card travel receipt policy and system queries.
• Provide clear accurate timely and professional guidance based on documented policy and process.
• Investigate complex or sensitive cases by gathering facts reviewing evidence and consulting the appropriate stakeholders.
• Coordinate with HR Payroll Tax Procurement Legal IT Controllers and Mobility when a matter falls outside standard T&E policy.
• Participate in employee query hours process clinics and awareness sessions.
• Track recurring questions and recommend improvements to policies FAQs job aids Concur configuration or employee communications.

• Serve as a subject matter expert on SAP Concur corporate cards expense-report audit and applicable T&E policies.
• Train new team members on process steps audit requirements exception handling system usage and escalation procedures.
• Deliver or support employee and manager training on expense submission receipt requirements business-purpose standards card use and policy compliance.
• Develop and maintain SOPs audit checklists desk procedures training materials FAQs standard communications and quick-reference guides.
• Keep process documentation aligned with current policy system configuration and operating practice.
• Proactively maintain process knowledge and seek timely clarification when ownership or interpretation is unclear.

• Identify repetitive manual or error-prone activities and recommend process simplification or automation.
• Support automated reminders exception reporting audit rules workflow controls mandatory fields employee certification and approval validations.
• Participate in testing deployment and stabilization of T&E process and system enhancements.
• Support standardization of regional T&E processes while recognizing documented legal tax or local-policy requirements.
• Develop business cases and recommendations that balance compliance workload control coverage and employee experience.
• Contribute to initiatives involving Concur enhancements corporate-card controls travel-request integration reporting automation and policy modernization.

• Accurate and timely completion of allocated expense-report audits.
• Reduction of pending and aged expense reports and corporate card transactions.
• Consistent and evidenced application of policy requirements.
• Timely resolution of Concur posting corporate-card and employee-query issues.
• Complete documentation for audit SOX tax and compliance review.
• Accurate month-end schedules reconciliations and close support.
• Actionable T&E compliance reporting and trend analysis.
• Updated SOPs audit checklists FAQs and training materials.
• Documented improvement recommendations and successful implementation support.

Global Accounts Payable and T&E leadership

Employees and expense-report approvers

Regional Controllers and Finance teams

HR Payroll Tax and Global Mobility

Procurement and Travel-program teams

SAP Concur and IT support teams

Corporate card providers and banking partners

Internal Audit External Audit and SOX teams

Travel agencies and approved service providers

• Bachelors degree in Commerce Accounting Finance Business Administration or a related discipline.
• Relevant professional certification or advanced finance qualification would be advantageous.

• Relevant experience of 8 years in Travel & Expense operations expense audit corporate card administration Accounts Payable employee reimbursements or finance shared services.
• Hands-on experience with SAP Concur Expense is strongly preferred.
• Experience supporting global or multi-region processes is preferred.
• Exposure to SAP S/4HANA corporate card portals banking platforms ServiceNow Power BI or similar systems would be advantageous.
• Experience with internal controls statutory audit SOX tax documentation or compliance review is desirable.

• Strong working knowledge of SAP Concur Expense.
• Good understanding of Travel & Expense and Corporate Card processes.
• Strong Microsoft Excel skills including data analysis reconciliations pivots lookups and exception reporting.
• Working knowledge of ERP accounting concepts general-ledger coding cost centers legal entities tax considerations and financial posting.
• Ability to analyze large datasets and convert findings into concise operational and compliance insights.
• Familiarity with Power BI reporting tools workflow systems or automation would be beneficial.

Our Culture

At Fluence our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate collaborate and lead with purpose ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness active listening and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. Were committed to delivering exceptional value that exceeds expectations by understanding our customers needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable game-changing solutions that shape a brighter more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset pushing ourselves and each other to accelerate progress and create lasting success.