Senior Account Executive Inside Sales (CX-Outbound-NA)

Were hiring Account Executives to drive growth for Freshworks in the Outbound segment.

This is a full-cycle outbound sales role - ideal for SaaS professionals who thrive on building pipeline managing end-to-end deal cycles and owning a book of business from the ground up.

You will be responsible for driving new business opportunities across select countries expanding Freshworks footprint in high-growth regions.

Youll be responsible for prospecting developing and closing new business opportunities end-to-end with the autonomy to own your territory and the support of a BDR and partner network to help you win.

Key Responsibilities

Pipeline Generation & Territory Ownership

• Own and grow an assigned territory across markets; develop and execute a strategic plan to achieve and exceed quota.

• Drive 100% outbound-led growth through cold calling personalized outreach partner collaboration and events.

• Leverage account intelligence tools (LinkedIn Sales Navigator ZoomInfo etc.) to identify and engage key decision-makers.

• Run the entire sales cycle - from discovery and solution demos (alongside solution engineers) to proposal negotiation and close.

• Collaborate closely with Presales Marketing and Customer Success teams to deliver seamless customer experiences.

• Partner with a dedicated BDR to plan prospect and grow your patch strategically.

• Work closely with channel partners distributors and resellers to co-create pipeline and expand reach

• Maintain accurate CRM hygiene in Salesforce - tracking outreach pipeline progression and deal insights.

• Consistently meet and exceed monthly and quarterly sales and pipeline targets.

Whats in it for You

• Run your territory end-to-end complete ownership to plan execute and grow your book of business.

• Sell products customers love Freshworks solutions offer fast time-to-value high adoption and proven ROI.

• Collaborative ecosystem a dedicated BDR and partner network to accelerate pipeline growth.

• Market opportunity High-growth regions with strong brand momentum and whitespace to capture.

• Performance-driven rewards competitive compensation and uncapped commissions.

• Transparent empowering culture where consistency curiosity and accountability are celebrated.

• Leadership visibility and career growth your performance is recognized and your voice matters.

Qualifications :

• 3-7 years of SaaS sales experience

• Proven success in outbound-led full-cycle sales environments.

• Strong command of cold calling discovery and consultative selling techniques. Must be familiar with BANT and MEDDPICC frameworks.

• Familiarity with sales tools such as Sales Navigator ZoomInfo Lusha and CRM systems (preferably Salesforce).

• Excellent communication and presentation skills with the ability to engage C-level stakeholders.

• Self-starter with strong time management resilience and ownership mindset.

• Comfortable working in-office and aligned to specific region

Additional Information :

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

No

Employment Type :

Full-time