SCM Analyst – Synergy

Market Operations & Order Fulfillment

Inventory & Demand Planning

Supplier & Source Management

Governance Escalation & Cross-Functional Integration

Process Excellence & Continuous Improvement

Key Performance Indicators (KPIs)

• Responsible for meeting agreed market metrics - Fill rate (Line & Piece) Inventory Turns Back orders etc.

  • Perform all daily/weekly/monthly processes diligently without any backlog thereby meet key deliverables.

  • Work closely with sources for schedule adherence and ensure timely receipt of parts at warehouse.

  • Handle Vehicle off road orders promptly and provide accurate information to dealers.

  • Initiate airfreight for parts with potential Backorders or Vehicle Off Road orders

  • Maintain Inventoryat optimal level and thereby meet inventory turn targets.

  • Communicate clearly with the suppliers on FAB and Firm requirements

  • Perform denial analysis and work towards implementing the containment actions.

  • Review forecast changes stock order suggestions and validate

  • Ensure all open issues are tracked in the issue log with all specific details

  • Participate in markets/source issue log meetings

  • Follow escalation matrix & follow timely manner

  • Support ATB buy analysis along with affiliate supply/Purchase team.

  • Handle market queries in timely manner.

  • Work on continuous improvement initiatives and elimination of NVAs in various process steps

  • Work closely with Purchasing to review the supportability of overdue parts from supplier

  • Work with Purchasing on direct sourcing strategy through cost volume analysis

Facilitate meetings with Market Purchasing SCM Warehouse STA Payables for early resolution of supply issues

• Education: Bachelors Degree in Engineering / Supply Chain Management Logistics Business Administration Industrial Engineering or related field.
• Experience: 35 years of experience in supply chain operations inventory management or materials planning (Aftersales/Automotive industry preferred).
• Technical Skills:
  • Proficiency in enterprise ERP/MRP systems (e.g. SAP Oracle or proprietary inventory systems).
  • Advanced Microsoft Excel skills (data modeling VLOOKUP Pivot Tables macros are a plus).
  • Familiarity with tracking/dashboarding tools (e.g. Power BI Tableau).
• Problem-Solving & Analytical Rigor: Ability to analyze complex data sets conduct root-cause analysis and recommend actionable solutions.
• Cross-Functional Leadership: Strong communication and facilitation skills to align stakeholders from Logistics Warehousing Purchasing and Finance.
• Sense of Urgency: Highly responsive to critical operational challenges (e.g. VOR orders) with a strong commitment to task closure.
• Ownership & Accountability: Demonstrates a high degree of personal accountability (Own It) and prioritizes high-impact activities (Do Only What Matters).