SAP Basis Consultant
Job Summary
ESSENTIAL FUNCTIONS / RESPONSIBILITIES
- Hands-on administration of SAP systems and solutions such as S/4HANA SAP ECC BW on HANA BOE/Lumira Data Services SLT Content Server Cloud Connector GRC Solution Manager Gateway Vertex Sovos Taxware Fiori Cloud ALM Web Dispatcher etc.
- Perform installation configuration and maintenance of SAP systems Kernels Support Packs Feature Packs add-ons and transports.
- Manage SAP HANA database administration tasks including installation upgrades system replication backup & recovery and performance tuning.
- Monitor system performance and take proactive steps to address bottlenecks memory issues dumps and security vulnerabilities.
- Perform technical troubleshooting as necessary to ensure 24/7 availability of all systems.
- Perform system refreshes and participate in scheduling refresh activities with stakeholders.
- Participate in SAP maintenance activities.
- Timely address the issues reported to the Basis team via emails tickets and other monitoring tools.
- Follow procedures and standards regarding Transports and Corrections in conjunction with requirements defined by Change and Release Management.
- Manage hybrid landscapes and integrations with third-party systems.
- Implement automation and process improvements for operational efficiency.
- Create and maintain technical documentation SOPs and architecture diagrams.
- SAP Basis On-call support when needed.
YOU HAVE
Required Qualifications
- 7 - 10 years of IT experience required with at least 6 .5years of experience in an SAP Basis Administration capacity
- Experience with SAP S/4HANA SAP HANA SAP NetWeaver and Fiori
- Experience with Microsoft Windows and SQL Server SAP environments
- Experience with SAP BTP administration including Identity Management Integration Suite etc.
- Proven ability to build effective relationships and partnerships with business stakeholders.
- Ability to manage multiple priorities and deliver results within required timelines.
- Strong communication skills and the ability to collaborate effectively with crossfunctional teams
Nice to Have Qualifications
- Experience with S/4HANA implementation/migration experience
- Experience in RISE with SAP and S/4HANA Private Cloud Edition
- Experience with Cloud environments
- Experience with SAP Cloud ALM Active Control
- Experience with JIRA and Confluence (Atlassian tools)
Note-Looking only bangalore canidates who will work from customer office
Do
- Provide adequate support in architecture planning migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
- Conduct technology capacity planning by reviewing the current and future requirements
- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms as applicable
- Strategize & implement disaster recovery plans and create and implement backup and recovery plans
- Manage the day-to-day operations of the tower
- Manage day-to-day operations by troubleshooting any issues conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
- Plan for and manage upgradations migration maintenance backup installation and configuration functions for own tower
- Review the technical performance of own tower and deploy ways to improve efficiency fine tune performance and reduce performance challenges
- Develop shift roster for the team to ensure no disruption in the tower
- Create and update SOPs Data Responsibility Matrices operations manuals daily test plans data architecture guidance etc.
- Provide weekly status reports to the client leadership team internal stakeholders on database activities w.r.t. progress updates status and next steps
- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to WiproÃÂÂs standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees conduct timely performance reviews and appraisals and give constructive feedback to direct reports.
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
Deliver
| No | Performance Parameter | Measure |
| 1 | Operations of the tower | SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management |
| 2 | New projects | Timely delivery Avoid unauthorised changes No formal escalations |
Required Experience:
Contract
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.