SailPoint IdentityNow Engineer (SME)
Job Location:
Monthly Salary:
Posted on:
11 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Responsibilities
Qualifications
Job Description: SailPoint IdentityNow Engineer (SME)
Core Skills- Design and implement workflows for user Joiner/Leaver/Mover events.
- Strong understanding of IAM concepts including user provisioning access certification and role management.
- Provide advanced support for SailPoint IdentityNow resolving complex technical issues.
- Build mapping rules certification campaigns and compliance reports for SOX PCI etc.
- Lead application onboarding and target system integrations using REST SOAP JDBC LDAP etc
- Install configure and customize IdentityNow platform modal and connectors.
- Collaborate with cross-functional teams including DevOps Engineering and Customer Success to address and resolve customer concerns.
- Manage and resolve support tickets ensuring timely and effective solutions.
- Conduct root cause analysis and implement corrective actions to prevent recurrence of issues.
- Draft HLD/LLD test scripts workflow diagrams and operational runbooks.
- Onboard applications to SailPoint IdentityNow including configuring connectors and managing identity profiles. Candidate must have experience in integrating ServiceNow with SailPoint (ServiceNow Catalog Integration / Ticketing based integration / Managed application integration)
- Having good exposure of application onboarding for SAP applications/Oracle business suits etc
- Experience in troubleshooting complex issues collaborating with internal teams and ensuring high customer satisfaction.
- Assist in the development and maintenance of support documentation and knowledge base articles.
- Experience with RESTful APIs and integration with other systems.
- Participate in on-call support rotation as needed.
- Provide training and guidance to junior support engineers.
- Excellent problem-solving skills and the ability to troubleshoot complex issues.
- Strong communication skills both written and verbal.
- Ability to work independently and as part of a team.
Experience with other IAM tools such as Okta Ping Identity or Microsoft Entra ID (formerly Azure AD).
Knowledge of cloud platforms like AWS Azure or Google Cloud.
- Certification in SailPoint IdentityNow or other IAM solutions.
Responsibilities
Job Description: SailPoint IdentityNow Engineer (SME)
Core Skills
- Design and implement workflows for user Joiner/Leaver/Mover events.
- Strong understanding of IAM concepts including user provisioning access certification and role management.
- Provide advanced support for SailPoint IdentityNow resolving complex technical issues.
- Build mapping rules certification campaigns and compliance reports for SOX PCI etc.
- Lead application onboarding and target system integrations using REST SOAP JDBC LDAP etc
- Install configure and customize IdentityNow platform modal and connectors.
- Collaborate with cross-functional teams including DevOps Engineering and Customer Success to address and resolve customer concerns.
- Manage and resolve support tickets ensuring timely and effective solutions.
- Conduct root cause analysis and implement corrective actions to prevent recurrence of issues.
- Draft HLD/LLD test scripts workflow diagrams and operational runbooks.
- Onboard applications to SailPoint IdentityNow including configuring connectors and managing identity profiles. Candidate must have experience in integrating ServiceNow with SailPoint (ServiceNow Catalog Integration / Ticketing based integration / Managed application integration)
- Having good exposure of application onboarding for SAP applications/Oracle business suits etc
- Experience in troubleshooting complex issues collaborating with internal teams and ensuring high customer satisfaction.
- Assist in the development and maintenance of support documentation and knowledge base articles.
- Experience with RESTful APIs and integration with other systems.
- Participate in on-call support rotation as needed.
- Provide training and guidance to junior support engineers.
- Excellent problem-solving skills and the ability to troubleshoot complex issues.
- Strong communication skills both written and verbal.
- Ability to work independently and as part of a team.
Preferred Skills
Experience with other IAM tools such as Okta Ping Identity or Microsoft Entra ID (formerly Azure AD).
Knowledge of cloud platforms like AWS Azure or Google Cloud.
- Certification in SailPoint IdentityNow or other IAM solutions.
Qualifications
Job Description: SailPoint IdentityNow Engineer (SME)
Core Skills
- Design and implement workflows for user Joiner/Leaver/Mover events.
- Strong understanding of IAM concepts including user provisioning access certification and role management.
- Provide advanced support for SailPoint IdentityNow resolving complex technical issues.
- Build mapping rules certification campaigns and compliance reports for SOX PCI etc.
- Lead application onboarding and target system integrations using REST SOAP JDBC LDAP etc
- Install configure and customize IdentityNow platform modal and connectors.
- Collaborate with cross-functional teams including DevOps Engineering and Customer Success to address and resolve customer concerns.
- Manage and resolve support tickets ensuring timely and effective solutions.
- Conduct root cause analysis and implement corrective actions to prevent recurrence of issues.
- Draft HLD/LLD test scripts workflow diagrams and operational runbooks.
- Onboard applications to SailPoint IdentityNow including configuring connectors and managing identity profiles. Candidate must have experience in integrating ServiceNow with SailPoint (ServiceNow Catalog Integration / Ticketing based integration / Managed application integration)
- Having good exposure of application onboarding for SAP applications/Oracle business suits etc
- Experience in troubleshooting complex issues collaborating with internal teams and ensuring high customer satisfaction.
- Assist in the development and maintenance of support documentation and knowledge base articles.
- Experience with RESTful APIs and integration with other systems.
- Participate in on-call support rotation as needed.
- Provide training and guidance to junior support engineers.
- Excellent problem-solving skills and the ability to troubleshoot complex issues.
- Strong communication skills both written and verbal.
- Ability to work independently and as part of a team.
Preferred Skills
Experience with other IAM tools such as Okta Ping Identity or Microsoft Entra ID (formerly Azure AD).
Knowledge of cloud platforms like AWS Azure or Google Cloud.
- Certification in SailPoint IdentityNow or other IAM solutions.
Required Experience:
IC
About Company
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better f ... View more
