Rostering Officer

Techtron Global Services Pvt Ltd.

Job Location:

Kottayam - India

Monthly Salary: INR 40000 - 40000

Experience Required: 1-3years

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

POSITION DESCRIPTION - ROSTERING OFFICER

Position Title	Rostering Officer
Organisation Name ( Job location)	Techtron Global Services Kottayam
Desired Qualifications and Experience	Strong organisational and time management skills with the ability to manage competing priorities Excellent oral and written communication skills with the ability to communicate effectively with people from diverse backgrounds
Job Type	Hybrid
Timing	IST 4 AM- 1PM ( Monday to Friday) Monthly twice . 9AM-1PM ( to be present in office) IST 9 AM- 6 PM ( Monday to Friday ) Monthly twice
Week end timing	IST 12.30 AM 7.30 PM ( On Call ) . Monthly twice Additional Remuneration.
Client Country	Australia
Salary Range	35k Per month

The Rostering Officer position supports the delivery of quality services to our clients through effective staff rostering and day-to-day scheduling support. The Rostering Officer is responsible for maintaining accurate rosters coordinating shift coverage and will work closely with accommodation managers and outreach coordinator to support continuity of care to ensure participants receive services aligned with their individual support needs.

Duties - General Typical

Duties at this level may include some or all of the following:

Prepare maintain and updated staff rosters

Coordinate day-to-day roster changes including shift replacements cancellations short notice coverage and service adjustments.

Publish staff rosters within required organisational time frames

Allocate staff based on participant needs staff availability qualifications and skill

Arrange replacement staff for planned and unplanned leave and absences

Ensure support staff receive accurate and up to date roster information

Liaise with management regarding roster updates and service changes

Ensure newly onboarded staff are rostered within a timely manner

Maintain accurate roster records

Monitor and report roster discrepancies including missed shifts to management

Respond to enquiries phone calls and emails in a professional and timely manner

Immediately report and document issues such as workplace health and safety concerns hazards accidents near misses incidents etc that may result in potential harm to clients staff or others

Work collaboratively with other team members

Attend and comply with all mandatory training organised by the client

Participate in staff development and team meetings

Ensure the privacy and confidentiality of all clients and staff while delivering services in a non-discriminatory manner

Any other duties within the employees skill level as directed in accordance with organisational requirements

Required Skills:

Excellent communcation skills

Required Education:

Bachelors degree

POSITION DESCRIPTION - ROSTERING OFFICERPosition TitleRostering OfficerOrganisation Name ( Job location)Techtron Global Services KottayamDesired Qualifications and ExperienceStrong organisational and time management skills with the ability to manage competing priorities Excellent oral and written c...