Rights & Catalog Protection Senior Administrator

TuneCore Services is looking to hire a Content Infringement Operations team member to deal with right infringements and conflict situations related to our artists catalogue. The person shall be reporting to Right and Catalog protection Leader of TuneCore services. As part of our international team based India you will be responsible for all aspects of TuneCores video monetization services including communicating with customers regarding video monetization inquiries; managing assets claims and policies; and ensuring rights are properly administered within YouTubes CMS and Facebook Rights Manager. 

Your Day to day responsibilities include:

• Effective Communication with customers and third parties by email and phone regarding video monetization inquiries and conflict/dispute resolutions addressing issues with speed and efficiency.

• Perform day-to-day Video CMS tasks (including in YouTube CMS and Facebook Rights Manager) and proactively review and evaluate the content and video claims for accuracy.

• Review sound recording assets to ensure that only eligible content is delivered to video platforms and that any ineligible content is promptly removed.

• Research and find patterns to prevent unsanctioned activity. Investigate potential occurrences of activity and report management.

• Perform other duties as assigned by management on the subjects of Copyright Infringement.

• Report technical and communication issues in order to better service TuneCore artists.

• Ensure that  all the KPIs and SLAs of TuneCore is well respected to serve the Business

Over and above the role demands the following from the candidates:

• Candidate to be operationally working on Zendesk YouTube CMS Facebook Rights Manager and iTunes Connect

• Should be adaptable to working in 24*7 operations following a rostering system of rotational shifts. It would be a 5 day work week however the shift and week offs would be basis the roster system only

Qualifications :

• Bachelors/Master degree 

• Having relevant experience in the areas of YouTube Infringement

• Should have known to handle YouTube CMS

• Written and spoken English with good communication skills mandatory

• Passionate YouTube expert with  YouTube Certification and an in-depth knowledge of the YouTube CMS especially with To-Dos of YT CMS which involves Reference overlaps Potential claims Invalid reference Ownership Conflicts etc.

• Digital friendly Knowledge about music rights management 

• Organized reliable proactive disciplined and independent 

• Team Player multitasker with excellent time management and organizational skills

• Proven knowledge and experience in MS Excel

• Motivated and curious

Additional Information :

Benefits @Believe: 

#Flexibility Just punch in leaves not intime and out time 

#Office perks a game of foosball table tennis to bat the afternoon lacklustre free event pass for exclusive and limited shows music subscription etc 

#Wellbeing Caring by EUTELMED professionals are at your disposal for advice and support in your own language and culture 

#Transperancy engaged in secondary activity just disclose it to us 

#Sustainability You can be a part of CSR program represent yourself as a #shaper and contribute to a better future. 

Disclosure:

Believe strongly promotes equal treatment regardless of race ethnicity nationality gender sexual orientation socio-economic status age marital or civil partner status pregnancy or maternity physical abilities religious beliefs political beliefs or other ideologies.

Remote Work :

No

Employment Type :

Full-time