Reservation Manager The Hoxton Bengaluru City

What youll do

• Leads the Reservations function drives commercial performance and manages the team
• Strategic operational commercial and people management responsibilities.
• Makes operational decisions resolves complex issues and improves processes.
• Maximise revenue and identify sales opportunities.
• Owns reservation performance inventory optimization forecasting and revenue contribution
• Partners with Revenue Sales Marketing Finance and Hotel Leadership
• Leads coaches schedules and develops the Reservations team.
• Work closely with the revenue and sales team to ensure rooming lists are correctly entered and revenue objectives are met.

Qualifications :

What were looking for

• Individuals. Youre looking for a place where you can be you; no clones in suits here.
• Passion for hospitality whether thats a drink a meal an event or a bed for the night.
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
• Youre not precious. We leave our egos at the door and help get things done.
• Youre up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together wed have a good time and share a few laughs.
• You want to be part of a team that works hard supports each other and has fun along the way.
• You must be technically skilled with a strong understanding of systems and hotel operations.
• 35 years of hotel reservations experience with at least 12 years in a supervisory role.
• Experience leading teams analysing reports and driving commercial performance.
• You take ownership solve problems and make effective decisions.
• Strong leadership coaching and stakeholder management skills.
• You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines.

Remote Work :

No

Employment Type :

Full-time